ViPR Controller: REQUIRED Upgrade to ViPR Controller 3.6.2 and Solutions Enabler 9.0 for VMAX All Flash Array microcode 5978 (Elm) support

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Symptoms

VMAX All Flash Array models 250F/450F/850F/950F microcode upgrade to version 5978.

 

ViPR Controller: REQUIRED Upgrade to ViPR Controller 3.6.2 and Solutions Enabler 9.0 for VMAX All Flash Array microcode 5978 (Elm) support.

Affected products: 
ViPR Controller < 3.6.2.0
VMAX All Flash Array models 250F/450F/850F/950F with microcode version 5978

In a VMAX All Flash Array environment (models VMAX 250F/450F/850F/950F), existing storage group Service Level Objective  Diamond  with any workload (OLTP/OLTP_REP/DSS/DSS_REP) prior to an upgrade to microcode 5978 will automatically be converted to Service Level  Diamond  (without any workload) after an upgrade to microcode 5978.
 
Note: Microcode 5978 is not applicable to VMAX3 (Hybrid) arrays (models VMAX 100K/200K/400K).
 
Pre-3.6.2 versions of ViPR Controller are impacted by the Service Levels changes in VMAX microcode 5978 and the deployment will become unusable. An upgrade to 3.6.2 is required to gain support for VMAX microcode 5978.

Cause

ViPR Controller pre-3.6.2 versions do not currently support VMAX All Flash Array models 250F/450F/850F/950F with microcode 5978 and its prerequisite Solutions Enabler (SE) version 9.0 as detailed in the "EMC ViPR Controller 3.6.1 Support Matrix". Always consult the latest support matrix to verify current version support.
 

Resolution

ViPR Controller REQUIRES an upgrade to 3.6.2 as well as Solutions Enabler 9.0 (per support matrix) to avoid the issue with VMAX All Flash Array microcode upgrades to 5978.  
Please refer to the "EMC ViPR Controller Version 3.6 Service Pack 2 Release Notes" for details on the required upgrade sequence for ViPR Controller, Solution Enabler, and microcode upgrades.

Products

PowerMaxOS 5978, VMAX 250F, VMAX 450F, VMAX 850F, VMAX 950F, VMAX All Flash
Article Properties
Article Number: 000171724
Article Type: Solution
Last Modified: 20 Nov 2020
Version:  2
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