Dell EMC Unity：无法解释的 SP 重新启动 BMC 电源/重置操作 CPU IERR（用户可纠正）

Summary: 无法解释的重新启动, BMC 电源/重置操作 CPU IERR

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Symptoms

无法解释的重新启动。

每次重新启动时，SP 的 BMC SEL 显示以下错误：     
Search TRiiAGE_full_Ktracelogs.txt "TPM INFO Discovery Terminated (term_code X port_state 0xa0d disc_state 0xc08)" and "| BMC Power/Reset Action | Power/Reset Action | CPU IERR | Asserted | CPU threadID=0 MC bank=10 ELOG(227) R Machine Check: CPU_00 Core_00 MC10_CHA01_STATUS: 0xfe200000000a0405 MC10_CHA01_CTL: 0x00000000ffb7fdff MC10_CHA01_CTL2:"

Cause

它看起来主要是硬件问题。建议更换 SP。

Resolution

Dell EMC 建议更换 SP。如果您的系统自动创建服务请求，技术支持工程师将建议更换 SP。如果您的系统未直接连接到 Dell EMC 支持部门，请联系 Dell EMC 技术支持人员或您的授权服务提供商，并引用此知识库文章 ID。

Affected Products

Dell EMC Unity Family |Dell EMC Unity All Flash
Article Properties
Article Number: 000183069
Article Type: Solution
Last Modified: 15 Aug 2025
Version:  2
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