NMDA: Unable to create NMDA oracle client backup configuration in NMC. Oracle client backup configuration fails with error: The NMC server could not obtain the required memory for the requested operation. the gst log provides the detail

Summary: Unable to create NMDA oracle client backup configuration in NMC. Oracle client backup configuration fails with error: The NMC server could not obtain the required memory for the requested operation. the gst log provides the detail ...

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Symptoms

Unable to create new NMDA client on NMC
The error during creation is NMC server could not obtain the required memory for the requested operation.
The gstd log provides details

Cause

1. NMDA 32 bit software installed on 64 bit OS
2. The Oracle remote agent being registered with the modified binary name (this might have happened when some registered the agent using the binary, with the modified name : nsrorara.bin , or using the wrapper script , as it runs the modified binary internally).

Resolution

On Oracle client host do the following: - 
  1. nsradmin -p nsrexecd
  2. p type : nsr remote agent ; backup type : oracle
    1. output will show: -
    2. remote agent executable: nsrorara.bin;  => the output shows nsrorara.bin
  3. Next un-register the NMDA agent:
    1. /usr/bin/nsrorara.bin -u
  4. Then register it using the right binary name:
    1. Rename the official binary /usr/bin/nsrorara to /usr/bin/nsrorara.bin
      1. cd /usr/bin
      2. mv nsrorara nsrorara.bin
    2. Create a script file named nsrorara, under /usr/bin:
      1. vi nsrorara
      2. Put the below content into the new created script file nsrorara:
        1. #! /bin/shLIBPATH=/oracle/121020/lib
        2. export LIBPATH
        3. exec /usr/bin/nsrorara.bin "$@"
      3. Save the file and cat nsrorara, under /usr/bin (verify the above entries are entered correctly).
      4. chmod 0755 nsrorara
      5. /usr/bin/nsrorara -i
  5. Then Run the NMC client configuration wizard to create new NMDA client.
  6. After running the new NMDA client configuration, reset the Original files by renaming these files:
    1. mv /usr/bin/nsrorara  /usr/bin/nsrorara.sh
    2. mv /usr/bin/nsrorara.bin  /usr/bin/nsrorara
  7. nsradmin -p nsrexecd
    1. p type : nsr remote agent ; backup type : oracle
    2. remote agent executable: nsrorara;  => the output shows back to nsrorara

Products

NetWorker Family
Article Properties
Article Number: 000183208
Article Type: Solution
Last Modified: 23 Aug 2022
Version:  5
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