Alienware Update、Dell Update 和 Dell Command Update 無法檢查更新
Summary: 使用 Alienware Update、Dell Update 或 Dell Command Update 時的更新錯誤的相關資訊。
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Symptoms
在 Alienware Update、Dell Update 或 Dell Command Update 中按一下「檢查更新」後，會出現「無法擷取電腦清查資訊」訊息。以下是訊息的範例：
Cause
發生這種情況是因為軟體的一個整體元件在完成電腦掃描時發生問題。
Resolution
Dell Update Recovery 公用程式
若要解決此問題，請安裝並執行 Dell 更新復原公用程式。必須在收到此消息的每台受影響的電腦上執行此操作。
Affected Products
Alienware Update, Alienware, Dell All-in-One, Dell Pro All-in-One, Dell Pro Max Micro, Dell Pro Max Slim, Dell Pro Max Tower, Dell Pro Micro, Dell Pro Slim, Dell Pro Tower, Dell Slim, Dell Tower, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series
, Alienware, Dell Plus, Dell Pro, Dell Pro Max, Dell Pro Plus, Dell Pro Premium, Inspiron, Latitude, Dell Pro Rugged, Vostro, XPS, Fixed Workstations, Mobile Workstations, Dell Command | Update, Dell Pro Max Micro XE FCM2250, Dell Pro Max Slim XE FCS1250, Dell Pro Max Tower T2 XE FCT2250, Dell Pro Max 16 XE MC16250, Dell Pro Micro Plus XE QBM1250, Dell Pro Slim Plus XE5 QBS1250, Dell Pro Tower Plus XE5 QBT1250, Dell Update
...
Article Properties
Article Number: 000185515
Article Type: Solution
Last Modified: 15 May 2025
Version: 4
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