CloudBoost: Orphaned Share Backups are causing lack of Garbage Collection activity

Summary: While new CloudBoost backups get created, old ones should be removed. In some cases, a few old backups are getting stuck. As a result, they prevent expired and/or deleted backup sets from being removed from the cloud storage. Garbage Collection (GC) holds onto the backup set and consumes space that should be released. ...

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Symptoms

Cloud utilization is high and consuming space even though data has been expired and/or deleted via NetWorker.

Cause

Garbage Collection (GC) fails to operate because the system holds on to (orphaned) backups which do not exists anymore. CloudBoost will not delete cloud data if there is a backup associated with that data.

Resolution

Manually remove backups from the affected database.

    Affected Products

    CloudBoost Virtual Appliance
    Article Properties
    Article Number: 000186155
    Article Type: Solution
    Last Modified: 16 Oct 2025
    Version:  4
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