XtremIO: WebUI reports besides "Last Hour" are not displaying any values
Summary: This article will provide an insight regarding some reports that only display values for the last hour on WebUI.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
No other reports besides "Last hour" are being displayed in the WebUI.
Setting the time frame to "LAST HOUR" results in values being displayed, whereas setting the timeframe to anything other than "LAST HOUR" results in no values being shown on the WebUI.
This issue is not observed on CLI while running the query commands manually.
(Note: For the purpose of demonstration, Data Reduction Ratio is used as our example value, but this issue affects other types of values).
Report for Last Hour as seen on WebUI:
Report for Last Day as seen on WebUI:
Cause
This seems to be ONLY a display issue on WebUI
Resolution
This is related to a known software issue in the XMS versions 6.3.0/6.3.1.
The issue has been addressed in XMS version 6.3.2.
For more information please contact Dell Technologies Technical Support and reference this Knowledge Base Article.
Affected Products
XtremIO Family, XtremIO X1, XtremIO X2Article Properties
Article Number: 000189480
Article Type: Solution
Last Modified: 29 Aug 2022
Version: 3
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