AppSync: SQL Service plan failed during application discovery phase with error: Unable to connect to database.
Summary:
SQL Service plan was failed during application discovery phase with error: Unable to connect to database Unable to connect to database . This can happen if either SQL database
is not in online state or ODBC driver is not properly installed. Check the AppSync host plug-in log for more details.
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Not all product versions are identified in this article.
Symptoms
Service plan was failed during application discovery phase with error: Unable to connect to database Unable to connect to database <Db name>. This can happen if either SQL database is not in online state or ODBC driver is not properly installed.
Check the AppSync host plug-in log for more details.
AppSync Event logs:
AppSync Server logs:
Check the AppSync host plug-in log for more details.
AppSync Event logs:
Application discovery,7d2c438e-6ea7-4bb9-b515-0ce2594f9315,SQL_000141,<AppSync Server>,Unable to connect to database <Db name>. This can happen if either SQL database is not in online state or ODBC driver is not properly installed. Check the AppSync host plug-in log for more details.
AppSync Server logs:
07-02-2021 06:00:05.840 INFO [Thread-28455 (HornetQ-client-global-threads-320952484)] [com.emc.archway.service.eventservice.EventServiceBean] [ASServer] [] d96dbf19-8962-4ef4-9e53-9d22e4af3e33->>> EVENT [SQL_000141]: Unable to connect to database hostname.master. This can happen if either SQL database is not in online state or ODBC driver is not properly installed. Check the AppSync host plug-in log for more details.(METADATA: TYPE-ERROR, TIME-2021-07-02 06:00:05.840-0600NATIVETIME-2021-07-02 06:00:05.643-0600, HOST-hostname.a.b.corporate. com, PHASE-Application discovery, THREAD=17152, USER-null, CATEGORY-GENERIC, SESSIONID-null)
07-02-2021 06:00:05.841 ERROR [Thread-28455 (HornetQ-client-global-threads-320952484)] [org.jboss.as.ejb3.invocation] [ASServer] [] WFLYEJB0034: EJB Invocation failed on component SqlServiceBean for method public com.emc.archway.objectmodel.host.sql.SqlServerInstances com.emc.archway.service.sqlservice.SqlServiceBean.discoverDatabases(com.emc.archway.context.ExecutionContext,com.emc.archway.objectmodel.host.AgentHost,com.emc.archway.objectmodel.host.sql.SqlServerInstances) throws java.net.UnknownHostException,com.emc.archway.service.eventservice.exceptions.HostPluginDownException: javax.ejb.EJBException: java.lang.RuntimeException
07-02-2021 06:00:06.032 ERROR [Thread-28455 (HornetQ-client-global-threads-320952484)] [com.emc.archway.application.sqlserver.SqlServerCommandListenerBean] [ASServer] [] d96dbf19-8962-4ef4-9e53-9d22e4af3e33->>> Exception Occurred: RuntimeException
07-02-2021 06:00:06.035 ERROR [Thread-28455 (HornetQ-client-global-threads-320952484)] [com.emc.archway.application.sqlserver.SqlServerCommandListenerBean] [ASServer] [] d96dbf19-8962-4ef4-9e53-9d22e4af3e33->>> Exception Occurred: EJBException, Message: java.lang.RuntimeException
07-02-2021 06:00:07.272 INFO [Thread-28456 (HornetQ-client-global-threads-320952484)] [com.emc.archway.service.eventservice.EventServiceBean] [ASServer] [] d96dbf19-8962-4ef4-9e53-9d22e4af3e33->>> EVENT [MILE_000005]: Application discovery phase for hostname:Utility completed with errors(METADATA: TYPE-ERROR, TIME-2021-07-02 06:00:07.272-0600NATIVETIME-2021-07-02 06:00:07.272-0600, HOST-ASServer, PHASE-Application discovery, THREAD=Thread-28456 (HornetQ-client-global-threads-320952484), USER-null, CATEGORY-MILESTONE, SESSIONID-null)
07-02-2021 06:00:05.841 ERROR [Thread-28455 (HornetQ-client-global-threads-320952484)] [org.jboss.as.ejb3.invocation] [ASServer] [] WFLYEJB0034: EJB Invocation failed on component SqlServiceBean for method public com.emc.archway.objectmodel.host.sql.SqlServerInstances com.emc.archway.service.sqlservice.SqlServiceBean.discoverDatabases(com.emc.archway.context.ExecutionContext,com.emc.archway.objectmodel.host.AgentHost,com.emc.archway.objectmodel.host.sql.SqlServerInstances) throws java.net.UnknownHostException,com.emc.archway.service.eventservice.exceptions.HostPluginDownException: javax.ejb.EJBException: java.lang.RuntimeException
07-02-2021 06:00:06.032 ERROR [Thread-28455 (HornetQ-client-global-threads-320952484)] [com.emc.archway.application.sqlserver.SqlServerCommandListenerBean] [ASServer] [] d96dbf19-8962-4ef4-9e53-9d22e4af3e33->>> Exception Occurred: RuntimeException
07-02-2021 06:00:06.035 ERROR [Thread-28455 (HornetQ-client-global-threads-320952484)] [com.emc.archway.application.sqlserver.SqlServerCommandListenerBean] [ASServer] [] d96dbf19-8962-4ef4-9e53-9d22e4af3e33->>> Exception Occurred: EJBException, Message: java.lang.RuntimeException
07-02-2021 06:00:07.272 INFO [Thread-28456 (HornetQ-client-global-threads-320952484)] [com.emc.archway.service.eventservice.EventServiceBean] [ASServer] [] d96dbf19-8962-4ef4-9e53-9d22e4af3e33->>> EVENT [MILE_000005]: Application discovery phase for hostname:Utility completed with errors(METADATA: TYPE-ERROR, TIME-2021-07-02 06:00:07.272-0600NATIVETIME-2021-07-02 06:00:07.272-0600, HOST-ASServer, PHASE-Application discovery, THREAD=Thread-28456 (HornetQ-client-global-threads-320952484), USER-null, CATEGORY-MILESTONE, SESSIONID-null)
Cause
Protection of SQL DB was failing because the user provided to AppSync for SQL didn't have the required privileges.
Resolution
Resetting the windows authentication of the DB’s to the proper user will resolve the Issue.
Steps to reset the authentication:
1. On the AppSync console, select Copy Management.
2. From the Copies drop-down, select Copies.
3. From the Select Application drop-down, select Microsoft SQL Server to display the instance page.
4. Select a database and click CONNECTION SETTINGS.
2. From the Copies drop-down, select Copies.
3. From the Select Application drop-down, select Microsoft SQL Server to display the instance page.
4. Select a database and click CONNECTION SETTINGS.
The SQL Server Connection settings dialog appears.
5. In the Authentication field, select one of the following per site requirements:
● Windows Authentication
● SQL Server Authentication
● SQL Server Authentication
6. Specify values for the following fields:
● Username
● Password
● Password
7. Click OK
Affected Products
AppSyncArticle Properties
Article Number: 000189823
Article Type: Solution
Last Modified: 22 Oct 2024
Version: 6
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