Cyber Recovery NetWorker-gendannelse mislykkedes med fejlen Kan ikke tildele enhed til pulje

Summary: Cyber Recovery NetWorker-gendannelse mislykkedes med fejlen Kan ikke tildele enhed til pulje.

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Symptoms

I CyberRecovery (CR)-brugergrænsefladen mislykkedes gendannelsen af NetWorker, efter at NetWorker var kørt, med fejlen Kan ikke tildele enhed til pulje. NetWorker-fejlen er afmonter enheden '<device_name, før du fjerner den fra poolen '<pool_name.'


NW recoverapp-job mislykkedes med fejlen
>>Følgende fejl kan observeres fra logfilerne:

[2021-07-03 22:08:58.906] [ERROR] [apps] [appsUtils.go:121 HandleNWResponse()] : Error response is : {Message:please unmount device `<device_name>  before removing it from pool `<pool_name>.. Status:{Code:400 Class:Client Error Reason:Bad Request}}
[2021-07-03 22:08:58.906] [ERROR] [apps] [RecoverNetWorkerApp.go:657 NWSetPoolNames()] : Unable to assign device to pool. NetWorker Error is please unmount device `<device_name> before removing it from pool `<pool_name>.
[2021-07-03 22:08:58.907] [ERROR] [apps] [RecoverNetWorkerApp.go:150 RunNWWorkflow()] : Found error running task 60- Set NW Pool Names to DD Devices Error was: Unable to assign device to pool. NetWorker Error is please unmount device `<device_name> before removing it from pool `<pool_name>.

 

 

Cause

Efter nsrdr-kørsler fjernes nogle af de gendannede diskenheder ikke. Når CR forsøger at omdøbe poolnavnet, er puljen i brug.

Resolution

Rettelsen er inkluderet i CR 19.8.0.2 og nyere versioner. Opgrader CR for at løse dette problem. 

Affected Products

PowerProtect Cyber Recovery
Article Properties
Article Number: 000189942
Article Type: Solution
Last Modified: 16 Sept 2025
Version:  2
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