PowerEdge: How to Identify Outages Related to SCG, Secure Remote Services or SAE4
Summary: Subscribe for email notifications about outages affecting Remote Connectivity services: Connectivity Hub, ServiceLink, Service Control Gateway (SCG), Secure Remote Services (SRS), and SupportAssist Enterprise 4 (SAE). ...
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Instructions
To subscribe:
http://itsm.dell.com/Portal/subscription/profileview?section=subscriptions
->Enter\Select the notification method (your email)
->Click the top item "Major Incident Messages - Dell Account"
Select two items "Enterprise Apps Connectivity IoT (P1 Critical)" and "Enterprise Apps Connectivity IoT (P2 High)
Email notification looks similar to the below. 
Affected Products
Secure Remote ServicesProducts
Secure Connect Gateway, EMC Secure Remote Services, SupportAssist Enterprise Virtual Appliance 4.xArticle Properties
Article Number: 000193870
Article Type: How To
Last Modified: 03 Apr 2025
Version: 2
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