Dell Optimizer Does Not Run Under Windows 11

Summary: This article provides information about if the Dell Optimizer application cannot work on Windows 11.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Dell Optimizer does not run or install under Windows 11. Windows 11 blocks the installation and execution of Dell Optimizer when Smart App Control is set to Enabled.

Cause

Windows 11 has enabled the Smart App Control Feature and the version of Dell Optimizer on the computer has unsigned binary files.

Resolution

  1. Disabling Smart App Control in Windows 11 can solve the issue:
    1. In the search box on the taskbar, type Smart App Control.
    2. Select Smart App Control System settings from the results.
    3. Change the periodic scanning setting to On or Off.
  2. Install a newer version of Dell Optimizer which runs under Smart App Control (when available).

Affected Products

Dell Optimizer
Article Properties
Article Number: 000202467
Article Type: Solution
Last Modified: 25 Mar 2025
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.