How to Identify the Fans on Alienware X15 R1, R2, X16 R1, R2, and X17 R1, R2 Laptops

Summary: The following article provides information about how to identify the different fans that are reported in the enhanced Pre-Boot System Assessment (ePSA) tests. This article is applicable to the fans that are in the Alienware X15 R1, R2, X16 R1, R2, and X17 R1, R2 laptops. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

Alienware X15 R1, R2, X16 R1, R2, and X17 R1, R2 laptop fan identification

 

The Alienware X15 R1, R2, X16 R1, R2, and X17 R1, R2 laptops have four internal fans. The fans are used to control the operating temperature of the laptop.

These fans are:

  • CPU Fan 1
  • CPU Fan 2
  • Video Fan 1
  • Video Fan 2

The laptops onboard diagnostics reference each fan and report back that the fans are working as expected or a fault is discovered. (See Figure.1)

Screenshot of the Alienware X15 SupportAssist On-Board Diagnostics

(Figure.1 The SupportAssist onboard Diagnostics Screenshot)

If one of the fans fails the onboard tests, the diagnostics report which of the fans has failed. If you are having trouble identifying which physical fan the tests are referencing, see the following guide. (See Figure.2)

Physical Fan Placement with callout legends

(Figure.2 Labeled internal view of the fan location.)

Note: If the onboard diagnostics give an error code, ensure that you make a note of it. Copy down the error message, the error code, and the validation code. They help us to quickly identify the issue and ensure the proper response.
 

Error Examples:

Fan - The Video Fan 2 failed to respond correctly
Error Code 2000-0XXX
Validation code XXXXX


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Additional Information

Check out the following links to see the various fans listed in the service manuals:

  1. Click the appropriate link for the laptop that you are dealing with:

  2. Click the Service Manual link.

  3. Browse to and open the Removing and Installing Components section.

  4. Click Major Components.

 


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Affected Products

Alienware x15 R1, Alienware x15 R2, Alienware x16 R1, Alienware x16 R2, Alienware x17 R1, Alienware x17 R2
Article Properties
Article Number: 000203463
Article Type: How To
Last Modified: 07 Aug 2024
Version:  5
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