PowerEdge: AMD platforms do not support Fault Tolerant Redundancy (FTR)

Summary: The PowerEdge AMD platforms do not support Fault Tolerant Redundancy (FTR)

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

During boot the system reports: UEFI0060 Power required by the system exceeds the power supplied by the Power Supply Units (PSUs)

LCC Log events showing the UEFI0060 Error 
Figure 1: LCC Logs showing UEFI0060 Error
 

Cause

When the system is using Dual PSUs and configured to A/B Grid Redundant, the FTB Available Power reports a negative value and FTRCapable is 0. AMD platforms do not support the FTR feature so the system will not use FTR data and reports the UEFI0060 error message.
The FTR feature is only supported on the Intel platform. 

Power Budget Summary: FTB FTR NLB
Available Power: -0.5 360.8 317.8
Total System Power: 1960.5 1599.2 1082.2
======= ======= =======
Max Power: 1960.0 1960.0 1400.0
iDRAC.Embedded.1#PlatformCapability.1#FTRCapable= 0

Resolution

There is no defect in the product and that the steps outlined in the article are a guide for troubleshooting.

Follow the below suggestions to help resolve this issue:

  • Change to original configuration. (Removing any third party or non-dell parts)
  • Use in non-redundant mode.
  • Use a High Line 200V environment. 
  • Change to a higher watt PSU

 

Using the Enterprise Infrastructure Planning Tool (EIPT) to validate your configuration:

  • EIPT can be found here: https://dell-eipt-landingpage.azurewebsites.net/
  • Reviewing the PSU options in the PSU Guide and workload power details in EIPT help PowerEdge users fine-tune their PSU configuration.
  • With the AMD platform, select Green - FR PSU configuration to make sure the system has enough Power Budget. 

Screenshot of PSU Guide from EIPT
Figure 2: Power Supply Guide from EIPT.

 

Power Supply Guide (Shown in Figure 2)

  • Gray - PSU: Capacity options cannot support the platform configuration.
  • White - FTR: PSU capacity options can support the platform configuration, but performance may be degraded after PSU redundancy loss.
  • Green - FR: Minimum PSU capacity that can support the configuration with full performance during normal and fault operating conditions. Capacities greater than this capacity are also FR.

Full Redundancy vs. Fault Tolerant Redundancy for PowerEdge Server PSUs:

https://infohub.delltechnologies.com/section-assets/direct-from-development-full-redundancy-vs-fault-tolerance-redundancy-for-poweredge-server-psus
 

Affected Products

OEMR R7515, OEMR R7525, OEMR R7615, OEMR R7625, PowerEdge C6525, PowerEdge C6615, PowerEdge R6515, PowerEdge R6525, PowerEdge R6615, PowerEdge R6625, PowerEdge R7515, PowerEdge R7525, PowerEdge R7615, PowerEdge R7625, PowerEdge XE8545 , PowerFlex appliance R7625, Dell EMC vSAN R7515 Ready Node, Dell vSAN R7615 Ready Node, Dell vSAN Ready Node R7625, PowerFlex appliance R7525 ...
Article Properties
Article Number: 000204424
Article Type: Solution
Last Modified: 24 Apr 2025
Version:  2
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