NVP-vProxy VMware Protection 정책 실패 "Dispatcher 가져오기 오류: 요청 시간 초과"
Summary: NVP(NetWorker VMware Protection) 통합은 vProxy 어플라이언스로 구성됩니다. NMC(NetWorker Management Console)에서 VMware View를 열거나 새로 고칠 때 "Error Getting Dispatcher: request timeout"이 표시됩니다. 영향을 받는 vCenter에 대해 VMware 보호 정책 예약 및 수동 실행이 실패합니다. ...
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Symptoms
이 daemon.raw 다음을 보여줍니다. nsrvim 프로세스를 완료하는 데 ~205분이 소요됩니다.
MM/DD/YY 06:11:28 1 5 0 2734675712 414 0 my-nsr.my-domain.com nsrdisp_nwbg NSR notice MM/DD/YY 06:11:28.664803 Running nsrvim....
MM/DD/YY 06:11:28 1 3 0 2734675712 414 0 my-nsr.my-domain.com nsrdisp_nwbg RAP notice job 'nsrvim' progress message: nsrvim starting on my-nsr.my-domain.com (process 29683).
MM/DD/YY 06:11:28 1 3 0 2734675712 414 0 my-nsr.my-domain.com nsrdisp_nwbg RAP notice job 'nsrvim' progress message: Connecting to NetWorker on 'my-nsr.my-domain.com'.
MM/DD/YY 06:11:28 1 3 0 2734675712 414 0 my-nsr.my-domain.com nsrdisp_nwbg RAP notice job 'nsrvim' progress message: Querying NSR hypervisor resource 'my-vcenter.my-domain.com'
MM/DD/YY 06:11:28 1 3 0 2734675712 414 0 my-nsr.my-domain.com nsrdisp_nwbg RAP notice job 'nsrvim' progress message: Connecting to service at https://my-vcenter.my-domain.com/sdk
...
MM/DD/YY 09:36:02 1 3 0 2734675712 414 0 my-nsr.my-domain.com nsrdisp_nwbg RAP notice job 'nsrvim' progress message: Querying for categories from infrastructure services daemon.
MM/DD/YY 09:36:02 1 3 0 2734675712 414 0 my-nsr.my-domain.com nsrdisp_nwbg RAP notice job 'nsrvim' progress message: Updating NSR hypervisor resource 'my-vcenter.my-domain.com'
MM/DD/YY 09:36:02 1 3 0 2734675712 414 0 my-nsr.my-domain.com nsrdisp_nwbg RAP notice job 'nsrvim' progress message: Finished updating NSR hypervisor resource 'my-vcenter.my-domain.com'
MM/DD/YY 09:36:03 1 3 0 2734675712 414 0 my-nsr.my-domain.com nsrdisp_nwbg RAP notice job 'nsrvim' progress message: nsrvim exiting on my-nsr.my-domain.com (process 29683).
VMware 보호 정책 백업 작업에는 다음이 표시됩니다.
MM/DD/YYY 10:00:02 AM Action backup vmware-vproxy 'backup' has initialized as 'vproxysave job' with job id 65059338
MM/DD/YYY 10:00:03 AM Calling the nsrvim program to collect the inventory data.
MM/DD/YYY 10:00:03 AM Setting default timeout 1800.
MM/DD/YYY 10:00:03 AM Using a timeout of 1800 seconds for the nsrvim request. Minimum timeout is 360 seconds. Maximum timeout is 3600 seconds.
MM/DD/YYY 10:30:22 AM Failed to run nsrvim, error: Dispatcher: Request timed out.
MM/DD/YYY 10:30:22 AM Dispatcher request timed out.
MM/DD/YYY 10:30:22 AM Failed to run nsrvim. Will retry in 360 seconds.
MM/DD/YYY 10:36:22 AM Calling the nsrvim program to collect the inventory data.
MM/DD/YYY 10:36:22 AM Setting default timeout 1800.
MM/DD/YYY 10:36:22 AM Using a timeout of 1800 seconds for the nsrvim request. Minimum timeout is 360 seconds. Maximum timeout is 3600 seconds.
MM/DD/YYY 11:06:40 AM Failed to run nsrvim, error: Dispatcher: Request timed out.
MM/DD/YYY 11:06:40 AM Dispatcher request timed out.
MM/DD/YYY 11:06:40 AM Action backup vmware-vproxy 'backup' with job id 65059338 is exiting with status 'failed', exit code 1
MM/DD/YYY 11:06:40 AM Action has finished with failures.
이 nsrvim 디버그 5 실행은 성공적으로 완료하는 데 ~ 494 분이 걸렸음을 보여줍니다.
[root@my_nsr ~]# nsrvim --names my-vcenter.my-domain.com -v -D 5
10/25/22 13:50:55.611491 lg_inet_getaddrinfo(): ENTER
10/25/22 13:50:55.611847 lg_inet_getaddrinfo(): input host=localhost
10/25/22 13:50:55.611861 lg_inet_getaddrinfo(): input service=NULL
10/25/22 13:50:55.611880 lg_inet_getaddrinfo(): input hints-flags=0x0002 AI_PASSIVE=0 AI_NUMERICHOST=0 AI_NUMERICSERV=0 AI_CANONNAME=1
10/25/22 13:50:55.611890 lg_inet_getaddrinfo(): pass-through ... calling external libc getaddrinfo() ...
10/25/22 13:50:55.613508 lg_inet_getaddrinfo(): output cannonname = localhost
10/25/22 13:50:55.613532 lg_inet_getaddrinfo(): output addr = 127.0.0.1
...
10/25/22 13:51:02.139553 No disks spec found - whole VM work item.
10/25/22 13:51:02.139565 Exit get_clients_in_group
10/25/22 22:04:53.079037 retrieved Folder:Datacenters:group-d1
...
10/25/22 22:04:54.310944 Unregistered session id:1, fd:3, idx:0, ssn_max_pollfd:0, 0(512)
10/25/22 22:04:54.311001 nsrvim finished with code: 0
[root@my_nsr ~]#Cause
이 nsrvim 영향을 받는 vCenter Server에 대한 VMware 보호 정책의 시간 초과 제한을 초과했습니다. VMware Protection 정책의 기본 시간 초과는 1800초(30분)이고 구성 가능한 최대 시간 초과는 3600초(60분)입니다.
vCenter 평가 vpxd 로그는 퀴즈 로깅이 사용하도록 설정되어 있음을 보여 줍니다. VMware KB 문서 1001584에 따라 퀴즈 로깅은 상당한 시간 동안 방치할 경우 성능에 영향을 줄 수 있습니다.
Resolution
vSphere 환경에서 문제 해결이 완료된 후 기본 vCenter 로깅으로 되돌립니다.
Additional Information
Broadcom 문서 ID: 316627 - VMware vCenter Server 및 VMware ESXi 로깅 수준 향상 (외부 링크)
Article Properties
Article Number: 000204899
Article Type: Solution
Last Modified: 08 Oct 2025
Version: 3
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