Back-up van Sybase-server via NetWorker/NMDA mislukt met I/O-fouten die eindigen met het vastlopen van het Sybase-sybmultbuf-proces
Summary: Sybase-serverback-up via NetWorker/NMDA mislukt met I/O-fouten die eindigen met de crash van het Sybase-sybmultbuf-proces.
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Symptoms
- Back-up van Sybase van NetWorker Module for Database Applications (NMDA) mislukt
- nsrdasv registreerde deze fouten:
24146:nsrdasv: Error from server SL4_BS: Msg 419402, Level 2, State 1 Backup Server: 4.194.2.1: Internal error. The srv_select() function was called to complete an I/O for 2240 bytes. After retrying 2241 times only 0 bytes have been read.24146:nsrdasv: Error from server SL4_BS: Msg 414102, Level 2, State 75 Backup Server: 4.141.2.75: [0] The 'read' call failed for database/archive device while working on stripe device 'nsrsyb::model..3.1./nsr/apps/tmp/sybtmp_1671421.txt::000' with error number 0 (Success). Refer to your operating system documentation for further details.24146:nsrdasv: Error from server SL4_BS: Msg 406203, Level 3, State 1 Backup Server Internal Error: 4.62.3.1: Multibuffering subprocesses died, archive nsrsyb::model..3.1./nsr/apps/tmp/sybtmp_1671421.txt::000.24146:nsrdasv: Error from server SL4_BS: Msg 414102, Level 2, State 66 Backup Server: 4.141.2.66: [0] The 'write' call failed for database/archive device while working on stripe device 'nsrsyb::model..3.1./nsr/apps/tmp/sybtmp_1671421.txt::000' with error number 32 (Broken pipe). Refer to your operating system documentation for further details.24146:nsrdasv: Error from server SL4_BS: Msg 406203, Level 3, State 8 Backup Server Internal Error: 4.62.3.8: Multibuffering subprocesses died, archive nsrsyb::model..3.1./nsr/apps/tmp/sybtmp_1671421.txt::000.24146:nsrdasv: Error from server SL4_BS: Msg 603102, Level 2, State 2 Backup Server: 6.31.2.2: Volume rejected.24146:nsrdasv: Error from server SL4_BS: Msg 101402, Level 2, State 2 Backup Server: 1.14.2.2: Unrecoverable I/O or volume error. This DUMP or LOAD session must exit.24146:nsrdasv: Error from server SL4_BS: Msg 414102, Level 2, State 66
- sybmultbuf cores wanneer de NMDA API enige versleuteling uitvoert met behulp van Openssl:
A00: SYBMULTBUF: bs_trap; process received signal 11
A00: 0x7fc08ac64b20 : (killpg+0x40) [0x7fc08ac64b20]
A00: 0x7fc0898fba79 : (EVP_MD_CTX_clear_flags+0x9) [0x7fc0898fba79]
A00: 0x7fc0898e9461 : (EVP_DigestInit_ex+0x21) [0x7fc0898e9461]
A00: 0x7fc08990af31 : (HMAC_Init_ex+0x211) [0x7fc08990af31]
A00: 0x7fc088a1a219 : (comssl_OpenSSL_hmac_init+0x69) [0x7fc088a1a219]
A00: 0x7fc0889ab8f9 : (cryptoiface_get_hmac+0x89) [0x7fc0889ab8f9]
A00: 0x7fc0889ac1c5 : (gsslgtov1_export_sec_context+0x285) [0x7fc0889ac1c5]
A00: 0x7fc0889af5b0 : (gsslgtov1_init_sec_context+0xe20) [0x7fc0889af5b0]
A00: 0x7fc0889a1dbc : (authgss_create+0x5dc) [0x7fc0889a1dbc]
A00: 0x7fc0889af6e0 : (gsslgtov1_init_sec_context+0xf50) [0x7fc0889af6e0]
A00: 0x7fc0889b0553 : (gsslgtov1_acquire_cred+0xad3) [0x7fc0889b0553]
A00: 0x7fc08898673c : (lgto_parms+0x127c) [0x7fc08898673c]
A00: 0x7fc088987909 : (acquire_lg_authgen_cred_lsp_host_override+0x299) [0x7fc088987909]
A00: 0x7fc088987b87 : (acquire_lg_authgen_cred+0x37) [0x7fc088987b87]
A00: 0x7fc0889822ba : (rap_bind+0x41a) [0x7fc0889822ba]
A00: 0x7fc088992f71 : (resdb_net_encrypt+0xd1) [0x7fc088992f71]
A00: 0x7fc0888789d4 : (nsr_ladb_net+0xc4) [0x7fc0888789d4]
A00: 0x7fc088878379 : (nsr_findserver+0x109) [0x7fc088878379]
A00: 0x7fc0887ad5b3 : (_nwbsa_open_options_session+0x243) [0x7fc0887ad5b3]
A00: 0x7fc08879d145 : (BSAInit+0x275) [0x7fc08879d145]
A00: 0x7fc08879b273 : (init_bsa+0x33) [0x7fc08879b273]
A00: 0x7fc088797e1e : (syb_open+0xa8e) [0x7fc088797e1e]
A00: 0x44d691 : (api_open+0x501) [0x44d691]
A00: 0x42924f : (ctl_job+0x249) [0x42924f]
A00: 0x425fe8 : (archive_proc+0x593) [0x425fe8]
A00: 0x42526a : (sybmbuf_main+0x66e) [0x42526a]
A00: 0x424bfa : (main+0x1b) [0x424bfa]
A00: 0x7fc08ac50cf3 : (__libc_start_main+0xf3) [0x7fc08ac50cf3]
A00: 0x424b09 : (_start+0x29) [0x424b09]
D00: SYBMULTBUF ERROR: Emulator interprocess communication failed with error state = 9, error code=0, system message=Pipe I/O returned 0 bytes.
Open Server Error: 16248.10.0: Error in srv_select() - file descriptor 12 is no longer active
Backup Server: 4.194.2.1: Internal error. The srv_select() function was called to complete an I/O for 2240 bytes. After retrying 2241 times only 0 bytes have been read.
Backup Server: 4.141.2.75: [0] The 'read' call failed for database/archive device while working on stripe device 'nsrsyb::...1::000' with error number 0 (Success). Refer to your operating system documentation for further details.
Backup Server Internal Error: 4.62.3.1: Multibuffering subprocesses died, archive nsrsyb::...1::000.
Backup Server: 4.141.2.66: [0] The 'write' call failed for database/archive device while working on stripe device 'nsrsyb::...1::000' with error number 32 (Broken pipe). Refer to your operating system documentation for further details.
Backup Server Internal Error: 4.62.3.8: Multibuffering subprocesses died, archive nsrsyb::...1::000.
.....
Jul 6 20:23:36 2022: D02: SYBMULTBUF ERROR: Emulator interprocess communication failed with error state = 9, error code=0, system message=Pipe I/O returned 0 bytes.
Jul 6 20:23:36 2022: Open Server Error: 16248.10.0: Error in srv_select() - file descriptor 17 is no longer active
Jul 6 20:23:36 2022: Open Server Error: 16248.10.0: Error in srv_select() - file descriptor 17 is no longer activeCause
De storing is te wijten aan een conflict tussen de Openssl libcrypto.so-bibliotheken van het besturingssysteem en NMDA.
De Sybase backupserver laadt de libcrypto.so.1.1.1 bibliotheek van Red Hat 8.6 zoals weergegeven in de ldd output.
De Sybase backupserver laadt de libcrypto.so.1.1.1 bibliotheek van Red Hat 8.6 zoals weergegeven in de ldd output.
$ ldd ./backupserver
linux-vdso.so.1 (0x00007ffe6d6db000)
libdl.so.2 => /lib64/libdl.so.2 (0x00007faea79ab000)
librt.so.1 => /lib64/librt.so.1 (0x00007faea77a3000)
libm.so.6 => /lib64/libm.so.6 (0x00007faea7421000)
libnsl.so.1 => /lib64/libnsl.so.1 (0x00007faea7207000)
libpthread.so.0 => /lib64/libpthread.so.0 (0x00007faea6fe7000)
libc.so.6 => /lib64/libc.so.6 (0x00007faea6c22000)
/lib64/ld-linux-x86-64.so.2 (0x00007faea7baf000)
libtirpc.so.3 => /lib64/libtirpc.so.3 (0x00007faea69ef000)
libgssapi_krb5.so.2 => /lib64/libgssapi_krb5.so.2 (0x00007faea679a000)
libkrb5.so.3 => /lib64/libkrb5.so.3 (0x00007faea64b0000)
libk5crypto.so.3 => /lib64/libk5crypto.so.3 (0x00007faea6299000)
libcom_err.so.2 => /lib64/libcom_err.so.2 (0x00007faea6095000)
libkrb5support.so.0 => /lib64/libkrb5support.so.0 (0x00007faea5e84000)
libkeyutils.so.1 => /lib64/libkeyutils.so.1 (0x00007faea5c80000)
libcrypto.so.1.1 => /lib64/libcrypto.so.1.1 (0x00007faea5797000)
libresolv.so.2 => /lib64/libresolv.so.2 (0x00007faea5580000)
libselinux.so.1 => /lib64/libselinux.so.1 (0x00007faea5356000)
libz.so.1 => /lib64/libz.so.1 (0x00007faea513e000)
libpcre2-8.so.0 => /lib64/libpcre2-8.so.0 (0x00007faea4eba000) NMDA roept de OpenSSL-functies aan met behulp van LIBCOMMONSSL (openssl 1.0.0), maar omdat Sybase de 1.1.1-bibliotheek al laadt, mislukt de back-up.Resolution
Tijdelijke oplossing:
Laad de NMDA libcrypto.so.1.0.0 library vooraf in het Sybase backupserver RUN script. Start de Sybase back-upserver opnieuw op,
- Log in als Sybase-gebruiker op de Sybase-client.
- Ga naar de Sybase installation home directory
- Haal de bron van het Sybase-omgevingsscript op.
$ . ./SYBASE.sh
- Exporteer de variabele LD_PRELOAD in het RUN-script. Sla de wijzigingen op.
$ cd $SYBASE/$SYBASE_ASE/install
$ vi RUN_<SERVER>_BS
# Multibuf executable path: /home/sybase16sp4/ASE-16_0/bin/sybmultbuf
# Backup Server name: DELLSP4_BS
#
LD_PRELOAD=/usr/lib/nsr/apps/lib64/libcrypto.so.1.0.0
export LD_PRELOAD
/home/sybase16sp4/ASE-16_0/bin/backupserver \
-e/home/sybase16sp4/ASE-16_0/install/DELLSP4_BS.log \
-N25 \
OPMERKING: Nieuwere NetWorker-releases ondersteunen een andere versie van de libcrypto-bibliotheek. Zorg er altijd voor dat u vooraf de juiste bibliotheek laadt door het libcrypto-bestand te controleren onder /usr/lib/nsr/apps/lib64.
- Start de Sybase back-upserver opnieuw.
A. Stop de Sybase back-upserver bij de isql-prompt.
$ cd $SYBASE/$SYBASE_OCS/bin $ Isql -U<user> -P<Password> -S<Sybase Server> Isql> shutdown SYB_BACKUP Isql> quit
B. Start de Sybase back-upserver:
$ cd $SYBASE/$SYBASE_ASE/install $ startserver -f RUN_<Sybase server>_BS
C. Controleer of de Sybase back-upserver actief is:
$ ./showserver
Additional Information
Omgeving:
Red Hat 8.6
SAP ASE 16 SP4 PL02
NetWorker/NMDA 19.5.0.5
Red Hat 8.6
SAP ASE 16 SP4 PL02
NetWorker/NMDA 19.5.0.5
Affected Products
NetWorker, NetWorker Module for Databases and ApplicationsProducts
NetWorker FamilyArticle Properties
Article Number: 000205566
Article Type: Solution
Last Modified: 04 Dec 2024
Version: 2
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