Säkerhetskopiering av Sybase-server via NetWorker/NMDA misslyckas med I/O-fel som slutar med att Sybase sybmultbuf-processen kraschar

Summary: Säkerhetskopiering av Sybase-server via NetWorker/NMDA misslyckas med I/O-fel som slutar med att Sybase sybmultbuf-processen kraschar.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

  • NetWorker-modul för databasprogram (NMDA) Sybase-säkerhetskopiering misslyckas
  • nsrdasv loggade följande fel:
24146:nsrdasv: Error from server SL4_BS: Msg 419402, Level 2, State 1
Backup Server: 4.194.2.1: Internal error. The srv_select() function was called to complete an I/O for 2240 bytes. After retrying 2241 times only 0 bytes have been read.24146:nsrdasv: Error from server SL4_BS: Msg 414102, Level 2, State 75
Backup Server: 4.141.2.75: [0] The 'read' call failed for database/archive device while working on stripe device 'nsrsyb::model..3.1./nsr/apps/tmp/sybtmp_1671421.txt::000' with error number 0 (Success). Refer to your operating system documentation for further details.24146:nsrdasv: Error from server SL4_BS: Msg 406203, Level 3, State 1
Backup Server Internal Error: 4.62.3.1: Multibuffering subprocesses died, archive nsrsyb::model..3.1./nsr/apps/tmp/sybtmp_1671421.txt::000.24146:nsrdasv: Error from server SL4_BS: Msg 414102, Level 2, State 66
Backup Server: 4.141.2.66: [0] The 'write' call failed for database/archive device while working on stripe device 'nsrsyb::model..3.1./nsr/apps/tmp/sybtmp_1671421.txt::000' with error number 32 (Broken pipe). Refer to your operating system documentation for further details.24146:nsrdasv: Error from server SL4_BS: Msg 406203, Level 3, State 8
Backup Server Internal Error: 4.62.3.8: Multibuffering subprocesses died, archive nsrsyb::model..3.1./nsr/apps/tmp/sybtmp_1671421.txt::000.24146:nsrdasv: Error from server SL4_BS: Msg 603102, Level 2, State 2
Backup Server: 6.31.2.2: Volume rejected.24146:nsrdasv: Error from server SL4_BS: Msg 101402, Level 2, State 2
Backup Server: 1.14.2.2: Unrecoverable I/O or volume error. This DUMP or LOAD session must exit.24146:nsrdasv: Error from server SL4_BS: Msg 414102, Level 2, State 66
  • sybmultbuf-kärnor när NMDA-API:t gör viss kryptering med Openssl:
 A00: SYBMULTBUF: bs_trap; process received signal 11
 A00: 0x7fc08ac64b20 : (killpg+0x40) [0x7fc08ac64b20]
 A00: 0x7fc0898fba79 : (EVP_MD_CTX_clear_flags+0x9) [0x7fc0898fba79]
 A00: 0x7fc0898e9461 : (EVP_DigestInit_ex+0x21) [0x7fc0898e9461]
 A00: 0x7fc08990af31 : (HMAC_Init_ex+0x211) [0x7fc08990af31]
 A00: 0x7fc088a1a219 : (comssl_OpenSSL_hmac_init+0x69) [0x7fc088a1a219]
 A00: 0x7fc0889ab8f9 : (cryptoiface_get_hmac+0x89) [0x7fc0889ab8f9]
 A00: 0x7fc0889ac1c5 : (gsslgtov1_export_sec_context+0x285) [0x7fc0889ac1c5]
 A00: 0x7fc0889af5b0 : (gsslgtov1_init_sec_context+0xe20) [0x7fc0889af5b0]
 A00: 0x7fc0889a1dbc : (authgss_create+0x5dc) [0x7fc0889a1dbc]
 A00: 0x7fc0889af6e0 : (gsslgtov1_init_sec_context+0xf50) [0x7fc0889af6e0]
 A00: 0x7fc0889b0553 : (gsslgtov1_acquire_cred+0xad3) [0x7fc0889b0553]
 A00: 0x7fc08898673c : (lgto_parms+0x127c) [0x7fc08898673c]
 A00: 0x7fc088987909 : (acquire_lg_authgen_cred_lsp_host_override+0x299) [0x7fc088987909]
 A00: 0x7fc088987b87 : (acquire_lg_authgen_cred+0x37) [0x7fc088987b87]
 A00: 0x7fc0889822ba : (rap_bind+0x41a) [0x7fc0889822ba]
 A00: 0x7fc088992f71 : (resdb_net_encrypt+0xd1) [0x7fc088992f71]
 A00: 0x7fc0888789d4 : (nsr_ladb_net+0xc4) [0x7fc0888789d4]
 A00: 0x7fc088878379 : (nsr_findserver+0x109) [0x7fc088878379]
 A00: 0x7fc0887ad5b3 : (_nwbsa_open_options_session+0x243) [0x7fc0887ad5b3]
 A00: 0x7fc08879d145 : (BSAInit+0x275) [0x7fc08879d145]
 A00: 0x7fc08879b273 : (init_bsa+0x33) [0x7fc08879b273]
 A00: 0x7fc088797e1e : (syb_open+0xa8e) [0x7fc088797e1e]
 A00: 0x44d691 : (api_open+0x501) [0x44d691]
 A00: 0x42924f : (ctl_job+0x249) [0x42924f]
 A00: 0x425fe8 : (archive_proc+0x593) [0x425fe8]
 A00: 0x42526a : (sybmbuf_main+0x66e) [0x42526a]
 A00: 0x424bfa : (main+0x1b) [0x424bfa]
 A00: 0x7fc08ac50cf3 : (__libc_start_main+0xf3) [0x7fc08ac50cf3]
 A00: 0x424b09 : (_start+0x29) [0x424b09]
 D00: SYBMULTBUF ERROR: Emulator interprocess communication failed with error state = 9, error code=0, system message=Pipe I/O returned 0 bytes.
 Open Server Error: 16248.10.0: Error in srv_select() - file descriptor 12 is no longer active
 Backup Server: 4.194.2.1: Internal error. The srv_select() function was called to complete an I/O for 2240 bytes. After retrying 2241 times only 0 bytes have been read.
 Backup Server: 4.141.2.75: [0] The 'read' call failed for database/archive device while working on stripe device 'nsrsyb::...1::000' with error number 0 (Success). Refer to your operating system documentation for further details.
 Backup Server Internal Error: 4.62.3.1: Multibuffering subprocesses died, archive nsrsyb::...1::000.
 Backup Server: 4.141.2.66: [0] The 'write' call failed for database/archive device while working on stripe device 'nsrsyb::...1::000' with error number 32 (Broken pipe). Refer to your operating system documentation for further details.
 Backup Server Internal Error: 4.62.3.8: Multibuffering subprocesses died, archive nsrsyb::...1::000.
.....
Jul 6 20:23:36 2022: D02: SYBMULTBUF ERROR: Emulator interprocess communication failed with error state = 9, error code=0, system message=Pipe I/O returned 0 bytes.
Jul 6 20:23:36 2022: Open Server Error: 16248.10.0: Error in srv_select() - file descriptor 17 is no longer active
Jul 6 20:23:36 2022: Open Server Error: 16248.10.0: Error in srv_select() - file descriptor 17 is no longer active

Cause

Felet beror på en konflikt mellan operativsystemets och NMDA:s Openssl libcrypto.so-bibliotek. 
Sybase-säkerhetskopieringsservern laddar Red Hat 8.6:s libcrypto.so.1.1.1-bibliotek som visas i ldd-utdatan .
$ ldd ./backupserver
        linux-vdso.so.1 (0x00007ffe6d6db000)
        libdl.so.2 => /lib64/libdl.so.2 (0x00007faea79ab000)
        librt.so.1 => /lib64/librt.so.1 (0x00007faea77a3000)
        libm.so.6 => /lib64/libm.so.6 (0x00007faea7421000)
        libnsl.so.1 => /lib64/libnsl.so.1 (0x00007faea7207000)
        libpthread.so.0 => /lib64/libpthread.so.0 (0x00007faea6fe7000)
        libc.so.6 => /lib64/libc.so.6 (0x00007faea6c22000)
        /lib64/ld-linux-x86-64.so.2 (0x00007faea7baf000)
        libtirpc.so.3 => /lib64/libtirpc.so.3 (0x00007faea69ef000)
        libgssapi_krb5.so.2 => /lib64/libgssapi_krb5.so.2 (0x00007faea679a000)
        libkrb5.so.3 => /lib64/libkrb5.so.3 (0x00007faea64b0000)
        libk5crypto.so.3 => /lib64/libk5crypto.so.3 (0x00007faea6299000)
        libcom_err.so.2 => /lib64/libcom_err.so.2 (0x00007faea6095000)
        libkrb5support.so.0 => /lib64/libkrb5support.so.0 (0x00007faea5e84000)
        libkeyutils.so.1 => /lib64/libkeyutils.so.1 (0x00007faea5c80000)
        libcrypto.so.1.1 => /lib64/libcrypto.so.1.1 (0x00007faea5797000)
        libresolv.so.2 => /lib64/libresolv.so.2 (0x00007faea5580000)
        libselinux.so.1 => /lib64/libselinux.so.1 (0x00007faea5356000)
        libz.so.1 => /lib64/libz.so.1 (0x00007faea513e000)
        libpcre2-8.so.0 => /lib64/libpcre2-8.so.0 (0x00007faea4eba000)
NMDA anropar OpenSSL-funktionerna med hjälp av LIBCOMMONSSL (openssl 1.0.0), men eftersom Sybase redan läser in 1.1.1-biblioteket misslyckas säkerhetskopieringen.

Resolution

Alternativ lösning: 

Förinstallera NMDA-biblioteket libcrypto.so.1.0.0 i RUN-skriptet Sybase backupserver. Starta om Sybase-säkerhetskopieringsservern,
 

  1. Logga in som Sybase-användare på Sybase-klienten.
  2. Gå till hemkatalogen för Sybase-installation
  3. Hämta skriptet för Sybase-miljön.
$ . ./SYBASE.sh
  1. Exportera variabeln LD_PRELOAD i RUN-skriptet. Spara ändringarna.
$ cd $SYBASE/$SYBASE_ASE/install
$ vi RUN_<SERVER>_BS
# Multibuf executable path:     /home/sybase16sp4/ASE-16_0/bin/sybmultbuf
# Backup Server name:   DELLSP4_BS
#
LD_PRELOAD=/usr/lib/nsr/apps/lib64/libcrypto.so.1.0.0
export LD_PRELOAD
/home/sybase16sp4/ASE-16_0/bin/backupserver \
-e/home/sybase16sp4/ASE-16_0/install/DELLSP4_BS.log \
-N25 \
Obs! Nyare NetWorker-versioner har stöd för en annan version av libcrypto-biblioteket. Se alltid till att du läser in rätt bibliotek i förväg genom att kontrollera libcrypto-filen under /usr/lib/nsr/apps/lib64.
  1.  Starta om Sybase-säkerhetskopieringsservern.
S. Stoppa Sybase-säkerhetskopieringsservern vid isql-prompten.
$ cd $SYBASE/$SYBASE_OCS/bin
$ Isql -U<user> -P<Password> -S<Sybase Server>
Isql> shutdown SYB_BACKUP
Isql> quit
B. Starta Sybase-säkerhetskopieringsservern:
$ cd $SYBASE/$SYBASE_ASE/install
$ startserver -f RUN_<Sybase server>_BS
C. Bekräfta att Sybase backupserver körs:
$ ./showserver

Additional Information

Miljö:

Red Hat 8.6
, SAP ASE 16, SP4, PL02
, NetWorker/NMDA 19.5.0.5

Affected Products

NetWorker, NetWorker Module for Databases and Applications

Products

NetWorker Family
Article Properties
Article Number: 000205566
Article Type: Solution
Last Modified: 04 Dec 2024
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.