PowerFlex 3.x: Præsentationsserver fjerner tilknytninger fra MDM
Summary: - Tilfældig frakobling af præsentationsserver fra MDM - Fundet i version 3.6.700 (PowerFlex version 3.5.x og 3.6.x)
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Symptoms
Præsentationsserveren (mgmt-server) scaleio.log rapporterer, at den fjerner tilknytningen til MDM.
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PMDM-hændelserne og trc-logfilerne rapporterer, at de ikke kunne oprette forbindelse til LDAP-tjenesten.
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PMDM trc log
2023/08/27 04:21:42.637849 71d00001676f:mosLdap_Bind:00130: After ldap_sasl_bind - rc: -1, msg-id: -1
2023/08/27 04:21:42.637857 71d00001676f:mosLdap_PrintError:00193: Error in: ldap_sasl_bind, rc: Can't contact LDAP server (-1)
2023/08/27 04:21:42.637860 71d00001676f:mosLdap_PrintError:00197: Additional information: (null)
2023/08/27 04:21:42.637862 71d00001676f:mosLdap_Bind:00133: Failed to start async operation for username: <USER_REMOVED>
2023/08/27 04:21:42.638047 71d00001676f:mosLdap_SearchUserInDomainGroupsIntr:00581: User "<USER_REMOVED>" was found in 0 groups - search-user: flexro, bind-user: <USER_REMOVED>, rc: LDAP_SESSION_INITIALIZATION_FAIL, time: 8020 ms
2023/08/27 04:21:42.638117 7f09c58c0db0:ldapAuthMgr_Authenticate:00742: LDAP authentication search for user: <USER_REMOVED> in domain: ldaps://ad.sio.lab didn't find any matches (LDAP_SESSION_INITIALIZATION_FAIL)
2023/08/27 04:21:42.638236 7f09c58c0db0:mosEventLog_PostInternal:00609: New event added. Message: "Command login was not successful. Error code: Could not establish the connection with LDAP service. [7529812]". Additional info: "" Severity: Warning
Brugergrænsefladen i præsentationsserveren beder dig om at tilknytte en PowerFlex MDM.
Cause
I dette scenarie bruger slutbrugeren LDAP-godkendelse.
Præsentationsserveren har et 8-timers token fra det tidspunkt, hvor en bruger logger på. Når 8-timers tokenet udløber, gøres der et efterfølgende loginforsøg. Men hvis dette forsøg ikke kan oprette forbindelse til LDAP-tjenesten, kan det medføre, at Præsentationsserveren fjernes fra klyngen.
Resolution
Knyt præsentationsserveren til PowerFlex-klyngen igen via webbrugergrænsefladen.
Products
PowerFlex rack, PowerFlex Appliance, PowerFlex custom node, PowerFlex appliance connectivity, PowerFlex appliance Intelligent Catalog Software, PowerFlex appliance R650, PowerFlex appliance R6525, Powerflex appliance R750, PowerFlex custom node
, PowerFlex custom node R650, PowerFlex custom node R6525, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R760, PowerFlex custom node R7625, PowerFlex rack connectivity, PowerFlex rack HW, PowerFlex rack RCM Software, PowerFlex Software, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840
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Article Properties
Article Number: 000220682
Article Type: Solution
Last Modified: 25 Jun 2025
Version: 2
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