PowerFlex 3.x: El servidor de presentación se desvincula del MDM

Summary: - Desvinculación aleatoria de Presentation Server de MDM - Se encuentra en la versión 3.6.700 (versiones 3.5.x y 3.6.x de PowerFlex)

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Symptoms

El servidor de presentación (mgmt-server) informa scaleio.log que se está desvinculando del MDM.

/mgmt-server/logs/scaleio.log:2023-08-27 04:21:42,656 [LiveQueryQueueThreadV2|INFO |com.emc.vxflexos.webui.backend.connection.mdm.MdmLinkService.lambda$tryUnlink$38] Starting unlink from MDM

 

Los eventos de PMDM y los registros trc informan que no se pudo conectar al servicio LDAP.

PMDM events
2023-08-27 04:21:34.611000:0016332:MDM_CLI_COMMAND_RECEIVED         INFO     Command logout received, User: 'N/A'. [7529811]
2023-08-27 04:21:34.611000:0016333:CLI_COMMAND_FAILED               WARNING  Command logout was not successful. Error code: Invalid session. Please login and try again.
2023-08-27 04:21:34.619000:0016334:MDM_CLI_COMMAND_RECEIVED         INFO     Command login received, User: 'flexro@sio.lab'. [7529812] Login banner read and approved manually. Originating source IP: <IP_REMOVED>
2023-08-27 04:21:42.638000:0016335:CLI_COMMAND_FAILED               WARNING  Command login was not successful. Error code: Could not establish the connection with LDAP service. [7529812]

 

PMDM trc log
2023/08/27 04:21:42.637849 71d00001676f:mosLdap_Bind:00130: After ldap_sasl_bind - rc: -1, msg-id: -1 
2023/08/27 04:21:42.637857 71d00001676f:mosLdap_PrintError:00193: Error in: ldap_sasl_bind, rc: Can't contact LDAP server (-1)
2023/08/27 04:21:42.637860 71d00001676f:mosLdap_PrintError:00197: Additional information: (null)  
2023/08/27 04:21:42.637862 71d00001676f:mosLdap_Bind:00133: Failed to start async operation for username: <USER_REMOVED>
2023/08/27 04:21:42.638047 71d00001676f:mosLdap_SearchUserInDomainGroupsIntr:00581: User "<USER_REMOVED>" was found in 0 groups - search-user: flexro, bind-user: <USER_REMOVED>, rc: LDAP_SESSION_INITIALIZATION_FAIL, time: 8020 ms  
2023/08/27 04:21:42.638117 7f09c58c0db0:ldapAuthMgr_Authenticate:00742: LDAP authentication search for user: <USER_REMOVED> in domain: ldaps://ad.sio.lab didn't find any matches (LDAP_SESSION_INITIALIZATION_FAIL)
2023/08/27 04:21:42.638236 7f09c58c0db0:mosEventLog_PostInternal:00609: New event added. Message: "Command login was not successful. Error code: Could not establish the connection with LDAP service. [7529812]". Additional info: "" Severity: Warning


 

 

La interfaz de usuario del servidor de presentación le solicitará que vincule un MDM de PowerFlex.


Inicio de sesión en el servidor de presentación 

 

Cause

En este escenario, el usuario final utiliza la autenticación LDAP.

El servidor de presentación tiene un token de 8 horas desde el momento en que un usuario inicia sesión. Una vez que vence el token de 8 horas, se realiza un intento de inicio de sesión posterior. Sin embargo, si este intento no logra establecer una conexión con el servicio LDAP, es posible que el servidor de presentación se desvincule del clúster.

Resolution

Vuelva a vincular el servidor de presentación al clúster de PowerFlex a través de la interfaz de usuario web.

 

Products

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Article Properties
Article Number: 000220682
Article Type: Solution
Last Modified: 25 Jun 2025
Version:  2
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