SupportAssist 無線網卡測試 顯示帶有綠色勾號的警告

Summary: 本文討論診斷測試完成後，SupportAssist 會在無線網路卡測試上顯示含綠色核取記號的警告。

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Symptoms

受影響的平台：

  • OptiPlex Tower 7020
  • OptiPlex 小機型 (SFF) 7020
  • OptiPlex Micro Plus 7020
  • OptiPlex Micro 7020
  • Inspiron 3030 小型桌上型電腦
  • Vostro 3030 小型桌上型電腦
  • Precision 3280 Compact
  • Precision 3280 XE Compact

受影響的產品：

  • SupportAssist

受影響的版本：

  • 3.14.1.14 版

安裝 RTL8851BE 和 BE200 WLAN 卡完成診斷後，SupportAssist 測試結果會在無線網路卡測試上顯示含綠色核取記號的警告。

SupportAssist 無線網卡測試警告

Cause

這是無線網路診斷問題。

Resolution

將 SupportAssist 更新至 v4.0.x 以修正問題。

Affected Products

SupportAssist, Inspiron 3030 Small Desktop, OptiPlex Micro 7020, OptiPlex Micro Plus 7020, OptiPlex Small Form Factor 7020, OptiPlex Tower 7020, Precision 3280 XE Compact, Precision 3280 Compact, Vostro 3030 Small Desktop
Article Properties
Article Number: 000223197
Article Type: Solution
Last Modified: 10 Sept 2025
Version:  6
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