Dell Unity: SMB //<Share> is not accessible (User Correctable).
Summary:
Error when trying to access a multiprotocol SMB share: // is not accessible you might not have permissions to use this network resource. Contact the administrator of this
server to find out if you have access permissions.
...
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Symptoms
\\s12345 is not accessible. you might not have permissions to use this network resource. Contact the administrator of this server to find out if you have access permissions.
Followed KB: https://www.dell.com/support/kbdoc/000069279
Users who cannot access the share all have the same UID (UID: is anonymous id of FS)
Users who cannot access the share all show as Unresolved.
Followed KB: https://www.dell.com/support/kbdoc/000069279
Users who cannot access the share all have the same UID (UID: is anonymous id of FS)
Users who cannot access the share all show as Unresolved.
21:53:06 service@S023SM001 spa:~/user# svc_cifssupport s023v009 -secmap -list s023v009 :done SECMAP MAPPING TABLE Type UID/GID Origin Date of creation Name SID ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- User 2147483649 secmap Tue Dec 12 18:24:39 2023 AUTOEXPR\A341880 S-1-5-15-c2575cf6-b49f8698-9b8d5b86-8f47c Unresolved 4294967294 none Tue Dec 12 19:35:33 2023 AUTOEXPR\akalmap S-1-5-15-c2575cf6-b49f8698-9b8d5b86-19394 User 2147483650 secmap Tue Dec 12 18:27:18 2023 AUTOEXPR\a301643 S-1-5-15-c2575cf6-b49f8698-9b8d5b86-6f59c Unresolved 4294967294 none Tue Dec 12 21:44:22 2023 AUTOEXPR\jtrabab S-1-5-15-c2575cf6-b49f8698-9b8d5b86-341cb
Cause
Newly created multiprotocol NAS server where the automatic mapping option has not been enabled.
Resolution
Enable automatic mapping for unmapped Windows accounts
Storage >> File >> NAS >> NAS Properties >> Sharing Protocols >> Multiprotocol >> Enable automatic mapping for unmapped Windows accounts >> Click Apply.
Starting with OE version 4.3, the option to enable automatic mapping for unmapped Windows accounts is available. This feature enables the ability to automatically generate and assign a unique UID to Windows users that do not have a UID mapping. This feature enables access to the share for unmapped users..
Storage >> File >> NAS >> NAS Properties >> Sharing Protocols >> Multiprotocol >> Enable automatic mapping for unmapped Windows accounts >> Click Apply.
Starting with OE version 4.3, the option to enable automatic mapping for unmapped Windows accounts is available. This feature enables the ability to automatically generate and assign a unique UID to Windows users that do not have a UID mapping. This feature enables access to the share for unmapped users..
Article Properties
Article Number: 000225340
Article Type: Solution
Last Modified: 27 May 2024
Version: 1
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