Dell Unity: Unable to receive meaningful SNMP traps on Splunk

Summary: After configuring the Simple Network Management Protocol (SNMP) alerting, it appears that there are no meaningful traps received when sending test traps.

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Symptoms

This is an example of how the traps are listed in the monitoring tool:

  • Trap #1 is from NetApp. It has a short description as disk failure with system name.
  • Trap #2 is from Unity for a full quota issue. There is no full and proper issue description unless the trap message is opened.
     

Short description of SNMP traps from monitoring tool

 

 

Below is an example of how SNMP traps look like on Splunk or any third-party alert monitoring tool:

SNMP Traps received in Splunk

 

Cause

There is no issue with the messages received.

Resolution

This is working as designed on the Dell Unity array. There is no option to customize the description. The full alert description can be seen when the trap message is opened.

Affected Products

Dell EMC Unity, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Hybrid
Article Properties
Article Number: 000225491
Article Type: Solution
Last Modified: 28 Oct 2025
Version:  4
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