PowerFlex 4.X: PFMP kullanıcı arayüzü oturum açma hatası

Summary: PowerFlex Manager Platformu kullanıcı arayüzü oturum açma hatası - "Başlatılamadı", "Kullanıcının bu sayfayı görüntüleme izni yok"

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Symptoms

Hata Mesajı:

Failure to initialize
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Keycloak günlükleri bunu gösterir.

2024-04-15 16:49:00,976 ERROR [org.jgroups.protocols.JDBC_PING] (jgroups-915,keycloak-0-18534) JGRP000115: Could not open connection to database: org.postgresql.util.PSQLException: Connection to postgres-ha-pgbouncer.powerflex.svc.cluster.local:5432 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections. 

SSO kapsül gösterileri

2024-04-16T06:33:32.230Z ERROR 1 --- [io-8083-exec-33] com.dell.sso.clients.KeycloakClient      : update token request failed 400 Bad Request: "{"error":"invalid_grant","error_description":"Session not active"}"

org.springframework.web.client.HttpClientErrorException$BadRequest: 400 Bad Request: "{"error":"invalid_grant","error_description":"Session not active"}"
        at org.springframework.web.client.HttpClientErrorException.create(HttpClientErrorException.java:103) ~[spring-web-6.1.5.jar:6.1.5] 
2024-04-16T06:33:32.230Z ERROR 1 --- [io-8083-exec-33] com.dell.sso.clients.KeycloakClient : update token request failed 400 Bad Request: "{"error":"invalid_grant","error_description":"Session not active"}" org.springframework.web.client.HttpClientErrorException$BadRequest: 400 Bad Request: "{"error":"invalid_grant","error_description":"Session not active"}"
2024-04-16T12:00:07.330Z ERROR 1 --- [io-8083-exec-31] com.dell.sso.clients.KeycloakClient      : update token request failed 400 Bad Request: "{"error":"invalid_grant","error_description":"Token is not active"}" 

 

Cause

Keycloak sorunu, günlüklerde "çok fazla yönlendirme" gösterilerek başarısız oluyor. Bu, ters proxy'nin (Giriş) arkasında keycloak kullanırken birkaç keycloak forumunda bildirilmiştir ve uygulanabilir bir düzeltme bilinmemektedir.

 

Resolution

K8'de keycloak bölmelerini yeniden başlatın. Durum komutunun kabuğa dönmesini bekleyin, ardından kullanıcı kullanıcı arayüzünde başarıyla oturum açabilir.

kubectl rollout restart sts -n powerflex keycloak
kubectl rollout status sts -n powerflex keycloak

 

Affected Products

PowerFlex rack, VxFlex Ready Nodes, PowerFlex custom node, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625 , PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840 ...
Article Properties
Article Number: 000225511
Article Type: Solution
Last Modified: 13 Nov 2025
Version:  4
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