PowerFlex 4.X: Falha de log-in na IU do PFMP

Summary: Falha de login na interface do usuário da plataforma PowerFlex Manager — "Falha ao inicializar", "O usuário não tem permissões para visualizar esta página"

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Symptoms

Mensagem de erro:

Failure to initialize
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Os logs do Keycloak mostram isso.

2024-04-15 16:49:00,976 ERROR [org.jgroups.protocols.JDBC_PING] (jgroups-915,keycloak-0-18534) JGRP000115: Could not open connection to database: org.postgresql.util.PSQLException: Connection to postgres-ha-pgbouncer.powerflex.svc.cluster.local:5432 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.

O pod SSO mostra

2024-04-16T06:33:32.230Z ERROR 1 --- [io-8083-exec-33] com.dell.sso.clients.KeycloakClient      : update token request failed 400 Bad Request: "{"error":"invalid_grant","error_description":"Session not active"}"

org.springframework.web.client.HttpClientErrorException$BadRequest: 400 Bad Request: "{"error":"invalid_grant","error_description":"Session not active"}"
        at org.springframework.web.client.HttpClientErrorException.create(HttpClientErrorException.java:103) ~[spring-web-6.1.5.jar:6.1.5] 
2024-04-16T06:33:32.230Z ERROR 1 --- [io-8083-exec-33] com.dell.sso.clients.KeycloakClient : update token request failed 400 Bad Request: "{"error":"invalid_grant","error_description":"Session not active"}" org.springframework.web.client.HttpClientErrorException$BadRequest: 400 Bad Request: "{"error":"invalid_grant","error_description":"Session not active"}"
2024-04-16T12:00:07.330Z ERROR 1 --- [io-8083-exec-31] com.dell.sso.clients.KeycloakClient      : update token request failed 400 Bad Request: "{"error":"invalid_grant","error_description":"Token is not active"}"

 

Cause

O problema do Keycloak falha com "muitos redirecionamentos" aparecendo nos logs. Isso foi relatado em vários fóruns do keycloak ao usar o keycloak atrás do proxy reverso (Ingress) e uma correção viável não é conhecida.

 

Resolution

Reinicie os pods do Keycloak no k8. Aguarde até que o comando status retorne ao shell para que o usuário possa fazer log-in com sucesso na interface do usuário.

kubectl rollout restart sts -n powerflex keycloak
kubectl rollout status sts -n powerflex keycloak

 

Affected Products

PowerFlex rack, VxFlex Ready Nodes, PowerFlex custom node, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625 , PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840 ...
Article Properties
Article Number: 000225511
Article Type: Solution
Last Modified: 13 Nov 2025
Version:  4
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