VCF on VxRail：升级在 10% 处失败，并显示错误“Error： null Details：PartnerUpgradeActionDetail...”

Summary: 升级在 10% 处失败，并显示错误。

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Symptoms

升级在 10% 处失败，并显示错误：

Error: null Details: PartnerUpgradeActionDetail(action=Failed to upload bundle: D1JM1_VxRail-8.0.200-Composite-Upgrade-Slim-Package-for-7.0.x.zip., message= Please refer to KB000062924 article.)ERROR:PartnerUpgradeActionDetail(action=Failed to upload bundle: D1JM1_VxRail-8.0.200-Composite-Upgrade-Slim-Package-for-7.0.x.zip., message=Failed to upload bundle: D1JM1_VxRail-8.0.200-Composite-Upgrade-Slim-Package-for-7.0.x.zip: null. See the KB 000062924 article.)

 

Cause

第一个原因：

  • 在升级后的 WLD 域上的 vCenter 上发现问题。
  • 由于堆内存不足，vsphere-ui 服务崩溃
    vSphere UI 崩溃
    Java 内存不足错误
  • 在 /var/log/vmware/vsphere-ui/logs/vsphere-ui-runtime.log.stout 中： 
    Dumping heap to /var/log/vmware/vsphere-ui/java_pid240884.hprof ...
Heap dump file created [968706533 bytes in 3.764 secs]
Terminating due to java.lang.OutOfMemoryError: Java heap space
  • 使用以下命令检查 vSphere UI 的堆内存： 
    cloudvm-ram-size -l
    检查堆内存

第二个问题：

  • 群集中的第一个节点缺少磁盘组
  • 由于第一个问题而无法添加磁盘组

 

Resolution

  • 使用以下命令将堆内存增加到 2500： 
    cloudvm-ram-size -C 2048 vsphere-ui
  • 解决 vCenter 问题后，添加了缺失的磁盘组
  • 升级proceeded successfully

 

Affected Products

VMWare Cloud on Dell EMC VxRail E560F, VMWare Cloud on Dell EMC VxRail E560N, VxRail Appliance Family, VxRail Appliance Series, VxRail G Series Nodes, VxRail D Series Nodes, VxRail E Series Nodes, VxRail P Series Nodes, VxRail S Series Nodes , VxRail V Series Nodes ...

Products

VxRail VD Series Nodes
Article Properties
Article Number: 000225756
Article Type: Solution
Last Modified: 09 Jul 2024
Version:  2
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