PowerProtect Data Manager — odzyskiwanie po awarii serwera nie może zsynchronizować podstawowej źródłowej jednostki pamięci masowej.

Summary: ASDR0009: Funkcja odzyskiwania po awarii serwera nie może zsynchronizować podstawowej źródłowej jednostki pamięci masowej MTree.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

ASDR0009 Alerty są wyświetlane na karcie Alerty w interfejsie użytkownika PowerProtect Data Manager. 
ASDR0009: Server Disaster recovery is unable to synchronize the primary source storage unit mtree: //MTREE/data/col1/SysDR_ppdm with the following replication target storage unit: mtree://MTREE/data/col1/SysDR_R_ppdm

Karta Alert

Z pakietu dzienników PowerProtect Data Manager na serverdr.log mamy następujące elementy:
  
 "errorCode" : "DDOS_REST_AUTH_TOKEN_CREATE_EXCEPTION",
    "message" : "SDR_DDOS_REST_AUTH_TOKEN_CREATE_EXCEPTION code=500 reason=\"Create DDOS REST auth token failed with exception: Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target\" remediation=\"none\"",
    "statusCode" : "INTERNAL_SERVER_ERROR",
    "reason" : "Create DDOS REST auth token failed with exception: Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target",
    "remediation" : "none",
    "objects" : [ "Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target" ],
    "errorResponse" : {
      "code" : 500,
      "reason" : "Create DDOS REST auth token failed with exception: Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target",
      "remediation" : "none",
      "timestamp" : 0,
      "path" : null
    },
    "superReason" : "Create DDOS REST auth token failed with exception: Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target",
    "statusCodeNumber" : 500,
    "suppressed" : [ ],
    "localizedMessage" : "SDR_DDOS_REST_AUTH_TOKEN_CREATE_EXCEPTION code=500 reason=\"Create DDOS REST auth token failed with exception: Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target\" remediation=\"none\""
  },
  "operation" : "REPLICATION:DO_ON_MONITOR_FAILURE"
}

Cause

Certyfikaty Data Domain zostały zaktualizowane po stronie Data Domain, ale nigdy nie zostały zaktualizowane w programie PowerProtect Data Manager:

Certyfikaty

Resolution

W interfejsie użytkownika PowerProtect Data Manager w sekcji "Administration - Certificates - External Servers" wybierz każdą domenę Data Domain, która musi mieć wygasłe certyfikaty, a następnie kliknij przycisk "Renew":

Odnów certyfikaty

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000226680
Article Type: Solution
Last Modified: 05 Jul 2024
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.