PowerProtect Data Manager - Server Disaster Recovery ne peut pas synchroniser l’unité de stockage source primaire.

Summary: ASDR0009 : La reprise après sinistre du serveur ne peut pas synchroniser la structure MTree de l’unité de stockage source principale.

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Symptoms

ASDR0009 alertes s’affichent dans l’onglet Alert de l’interface utilisateur de PowerProtect Data Manager. 
ASDR0009: Server Disaster recovery is unable to synchronize the primary source storage unit mtree: //MTREE/data/col1/SysDR_ppdm with the following replication target storage unit: mtree://MTREE/data/col1/SysDR_R_ppdm

Onglet Alertes

À partir du serverdr.log, dans le bundle de logs PowerProtect Data Manager, nous avons les éléments suivants :
  
 "errorCode" : "DDOS_REST_AUTH_TOKEN_CREATE_EXCEPTION",
    "message" : "SDR_DDOS_REST_AUTH_TOKEN_CREATE_EXCEPTION code=500 reason=\"Create DDOS REST auth token failed with exception: Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target\" remediation=\"none\"",
    "statusCode" : "INTERNAL_SERVER_ERROR",
    "reason" : "Create DDOS REST auth token failed with exception: Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target",
    "remediation" : "none",
    "objects" : [ "Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target" ],
    "errorResponse" : {
      "code" : 500,
      "reason" : "Create DDOS REST auth token failed with exception: Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target",
      "remediation" : "none",
      "timestamp" : 0,
      "path" : null
    },
    "superReason" : "Create DDOS REST auth token failed with exception: Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target",
    "statusCodeNumber" : 500,
    "suppressed" : [ ],
    "localizedMessage" : "SDR_DDOS_REST_AUTH_TOKEN_CREATE_EXCEPTION code=500 reason=\"Create DDOS REST auth token failed with exception: Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target\" remediation=\"none\""
  },
  "operation" : "REPLICATION:DO_ON_MONITOR_FAILURE"
}

Cause

Les certificats Data Domain ont été mis à jour du côté de Data Domain, mais n’ont jamais été mis à jour sur PowerProtect Data Manager :

Certificats

Resolution

Dans l’interface utilisateur de PowerProtect Data Manager, dans « Administration - Certificates - External Servers », sélectionnez chaque Data Domain dont les certificats doivent expirer, puis cliquez sur « Restore » :

Renouveler les certificats

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000226680
Article Type: Solution
Last Modified: 05 Jul 2024
Version:  1
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