PowerProtect Data Manager - Server Disaster Recovery non è in grado di sincronizzare l'unità di storage di origine primaria.

Summary: ASDR0009: Il ripristino di emergenza del server non è in grado di sincronizzare l mtree dell'unità di storage di origine primaria.

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Symptoms

ASDR0009 Gli avvisi vengono visualizzati nella scheda Alert dell'interfaccia utente di PowerProtect Data Manager. 
ASDR0009: Server Disaster recovery is unable to synchronize the primary source storage unit mtree: //MTREE/data/col1/SysDR_ppdm with the following replication target storage unit: mtree://MTREE/data/col1/SysDR_R_ppdm

Scheda Alert

Dall'serverdr.log, dal pacchetto di log di PowerProtect Data Manager, sono disponibili le seguenti informazioni:
  
 "errorCode" : "DDOS_REST_AUTH_TOKEN_CREATE_EXCEPTION",
    "message" : "SDR_DDOS_REST_AUTH_TOKEN_CREATE_EXCEPTION code=500 reason=\"Create DDOS REST auth token failed with exception: Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target\" remediation=\"none\"",
    "statusCode" : "INTERNAL_SERVER_ERROR",
    "reason" : "Create DDOS REST auth token failed with exception: Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target",
    "remediation" : "none",
    "objects" : [ "Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target" ],
    "errorResponse" : {
      "code" : 500,
      "reason" : "Create DDOS REST auth token failed with exception: Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target",
      "remediation" : "none",
      "timestamp" : 0,
      "path" : null
    },
    "superReason" : "Create DDOS REST auth token failed with exception: Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target",
    "statusCodeNumber" : 500,
    "suppressed" : [ ],
    "localizedMessage" : "SDR_DDOS_REST_AUTH_TOKEN_CREATE_EXCEPTION code=500 reason=\"Create DDOS REST auth token failed with exception: Exception creating DD authentication token failed, Exception: I/O error on POST request for \"https://DataDomain:3009/rest/v1.0/auth [DataDomain]\": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target\" remediation=\"none\""
  },
  "operation" : "REPLICATION:DO_ON_MONITOR_FAILURE"
}

Cause

I certificati Data Domain sono stati aggiornati dal lato Data Domain, ma non sono mai stati aggiornati in PowerProtect Data Manager:

Certificati

Resolution

Dall'interfaccia utente di PowerProtect Data Manager, in "Administration - Certificates - External Servers", selezionare ogni Data Domain per il quale devono essere scaduti i certificati e cliccare su "renew":

Rinnovo dei certificati

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000226680
Article Type: Solution
Last Modified: 05 Jul 2024
Version:  1
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