Interfejs użytkownika PowerProtect jest niedostępny ze względu na 100% wykorzystanie partycji głównej

Summary: Interfejs użytkownika (UI) programu PowerProtect Data Manager nie jest dostępny w przeglądarce internetowej.

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Symptoms

Interfejs użytkownika PowerProtect Data Manager nie jest dostępny w przeglądarce internetowej.  

Przeglądarka nie ładuje interfejsu użytkownika PPDM

Polecenie /var/log/brs/aaa/aaa.out Wyświetla komunikat "Insufficient space for shared memory file" Podczas tworzenia pliku tymczasowego:

HH:MM:SS [main] INFO  com.emc.brs.aaa.server.Application - %%%% ABOUT TO START THE APPLICATION %%%% 
ERROR StatusLogger Log4j2 could not find a logging implementation. Please add log4j-core to the classpath. Using SimpleLogger to log to the console...

  .   ____          _            __ _ _
 /\\ / ___'_ __ _ _(_)_ __  __ _ \ \ \ \
( ( )\___ | '_ | '_| | '_ \/ _` | \ \ \ \
 \\/  ___)| |_)| | | | | || (_| |  ) ) ) )
  '  |____| .__|_| |_|_| |_\__, | / / / /
 =========|_|==============|___/=/_/_/_/
 :: Spring Boot ::               (v2.7.17)

ERROR SpringApplication Application run failed
 org.springframework.context.ApplicationContextException: Unable to start web server; nested exception is org.springframework.boot.web.server.WebServerException: Unable to create tempDir. java.io.tmpdir is set to /tmp
	at org.springframework.boot.web.servlet.context.ServletWebServerApplicationContext.onRefresh(ServletWebServerApplicationContext.java:165)
	at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:577)
	at org.springframework.boot.web.servlet.context.ServletWebServerApplicationContext.refresh(ServletWebServerApplicationContext.java:147)
	at org.springframework.boot.SpringApplication.refresh(SpringApplication.java:732)
	at org.springframework.boot.SpringApplication.refreshContext(SpringApplication.java:409)
	at org.springframework.boot.SpringApplication.run(SpringApplication.java:308)
	at org.springframework.boot.SpringApplication.run(SpringApplication.java:1300)
	at org.springframework.boot.SpringApplication.run(SpringApplication.java:1289)
	at com.emc.brs.aaa.server.Application.main(Application.java:73)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:568)
	at org.springframework.boot.loader.MainMethodRunner.run(MainMethodRunner.java:49)
	at org.springframework.boot.loader.Launcher.launch(Launcher.java:107)
	at org.springframework.boot.loader.Launcher.launch(Launcher.java:58)
	at org.springframework.boot.loader.thin.ThinJarLauncher.launch(ThinJarLauncher.java:195)
	at org.springframework.boot.loader.thin.ThinJarLauncher.main(ThinJarLauncher.java:141)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:568)
	at org.springframework.boot.loader.wrapper.ThinJarWrapper.launch(ThinJarWrapper.java:139)
	at org.springframework.boot.loader.wrapper.ThinJarWrapper.main(ThinJarWrapper.java:107)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:568)
	at com.emc.brs.ThinJarLauncher.directlyRun(ThinJarLauncher.java:33)
	at com.emc.brs.ThinJarLauncher.main(ThinJarLauncher.java:19)
Caused by: org.springframework.boot.web.server.WebServerException: Unable to create tempDir. java.io.tmpdir is set to /tmp
	at org.springframework.boot.web.server.AbstractConfigurableWebServerFactory.createTempDir(AbstractConfigurableWebServerFactory.java:208)
	at org.springframework.boot.web.embedded.tomcat.TomcatServletWebServerFactory.getWebServer(TomcatServletWebServerFactory.java:195)
	at org.springframework.boot.web.servlet.context.ServletWebServerApplicationContext.createWebServer(ServletWebServerApplicationContext.java:184)
	at org.springframework.boot.web.servlet.context.ServletWebServerApplicationContext.onRefresh(ServletWebServerApplicationContext.java:162)
	... 29 more
Caused by: java.nio.file.FileSystemException: /tmp/tomcat.9090.15432502798532815254: No space left on device
	at java.base/sun.nio.fs.UnixException.translateToIOException(UnixException.java:100)
	at java.base/sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:106)
	at java.base/sun.nio.fs.UnixException.rethrowAsIOException(UnixException.java:111)
	at java.base/sun.nio.fs.UnixFileSystemProvider.createDirectory(UnixFileSystemProvider.java:397)
	at java.base/java.nio.file.Files.createDirectory(Files.java:700)
	at java.base/java.nio.file.TempFileHelper.create(TempFileHelper.java:134)
	at java.base/java.nio.file.TempFileHelper.createTempDirectory(TempFileHelper.java:171)
	at java.base/java.nio.file.Files.createTempDirectory(Files.java:1017)
	at org.springframework.boot.web.server.AbstractConfigurableWebServerFactory.createTempDir(AbstractConfigurableWebServerFactory.java:202)
	... 32 more
OpenJDK 64-Bit Server VM warning: Insufficient space for shared memory file:
   70840
Try using the -Djava.io.tmpdir= option to select an alternate temp location.


Polecenie wolnego dysku (df) pokazuje, że wykorzystanie katalogu głównego urządzenia PowerProtect wynosi 100%.

admin@my-ppdm:~> df -kh
Filesystem      Size  Used Avail Use% Mounted on
devtmpfs        4.0M  8.0K  4.0M   1% /dev
tmpfs            18G  112K   18G   1% /dev/shm
tmpfs           7.1G  2.0M  7.1G   1% /run
tmpfs           4.0M     0  4.0M   0% /sys/fs/cgroup
/dev/sda3        29G   29G    0G 100% /
/dev/sdd1       9.6G  1.9G  7.2G  21% /vproxy
/dev/sde1       4.8G  2.1G  2.5G  46% /agents
/dev/sdf1       4.8G  3.1G  1.5G  69% /cdr
/dev/sdc1       9.8G  2.7G  6.6G  29% /reporting
/dev/sdg1       4.8G  1.2G  3.4G  26% /search
/dev/sdb1       489G   15G  474G   3% /data01
/dev/sda5        59G  8.3G   48G  15% /logs
/dev/sda2       192M   69M  110M  39% /boot
tmpfs           3.6G     0  3.6G   0% /run/user/500
boostfs         446G   26G  420G   6% /data01/server_backups
admin@my-ppdm:~>

Cause

Urządzenie PowerProtect używa bazy danych PostgreSQL do wykonywania niektórych funkcji wewnętrznych. Wystąpił problem z wyczerpaniem pamięci z powodu zbyt wielu uruchomionych procesów Postgres i zalewania pliku /var/log/messages powtarzającymi się wpisami procesów jądra. W jednym przypadku 422 procesy Postgres korzystały z 15 GB pamięci urządzenia PowerProtect. Warunek Postgres spowodował, że plik /var/log/messages wykorzystywał pozostałe miejsce na dysku (przykład 11G) w ciągu ~14 godzin. 
...
YYYY-MM-DD HH:MM:SS.405322-07:00 sacdc-ppdm kernel: [18972356.043988][T24506] memory: usage 2097152kB, limit 2097152kB, failcnt 27281157
YYYY-MM-DD HH:MM:SS.405322-07:00 sacdc-ppdm kernel: [18972356.043989][T24506] memory+swap: usage 3637164kB, limit 9007199254740988kB, failcnt 0
YYYY-MM-DD HH:MM:SS.405322-07:00 sacdc-ppdm kernel: [18972356.043990][T24506] kmem: usage 30884kB, limit 9007199254740988kB, failcnt 0
YYYY-MM-DD HH:MM:SS.405323-07:00 sacdc-ppdm kernel: [18972356.043991][T24506] Memory cgroup stats for /system.slice/sysmgr.service:
YYYY-MM-DD HH:MM:SS.405324-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] anon 2115842048
YYYY-MM-DD HH:MM:SS.405324-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] file 8192
YYYY-MM-DD HH:MM:SS.405325-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] kernel_stack 8667136
YYYY-MM-DD HH:MM:SS.405325-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] pagetables 12570624
YYYY-MM-DD HH:MM:SS.405325-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] percpu 0
YYYY-MM-DD HH:MM:SS.405326-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] sock 0
YYYY-MM-DD HH:MM:SS.405326-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] shmem 4096
YYYY-MM-DD HH:MM:SS.405327-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] file_mapped 0
YYYY-MM-DD HH:MM:SS.405327-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] file_dirty 0
YYYY-MM-DD HH:MM:SS.405327-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] file_writeback 0
YYYY-MM-DD HH:MM:SS.405328-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] swapcached 8192
YYYY-MM-DD HH:MM:SS.405328-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] anon_thp 0
YYYY-MM-DD HH:MM:SS.405328-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] file_thp 0
YYYY-MM-DD HH:MM:SS.405329-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] shmem_thp 0
YYYY-MM-DD HH:MM:SS.405329-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] inactive_anon 529612800
YYYY-MM-DD HH:MM:SS.405329-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] active_anon 1586241536
YYYY-MM-DD HH:MM:SS.405330-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] inactive_file 0
YYYY-MM-DD HH:MM:SS.405330-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] active_file 4096
YYYY-MM-DD HH:MM:SS.405330-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] unevictable 0
YYYY-MM-DD HH:MM:SS.405331-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] slab_reclaimable 2090616
YYYY-MM-DD HH:MM:SS.405331-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] slab_unreclaimable 8037904
YYYY-MM-DD HH:MM:SS.405332-07:00 sacdc-ppdm kernel: [18972356.043999][T24506] slab 10128520
YYYY-MM-DD HH:MM:SS.405332-07:00 sacdc-ppdm kernel: [18972356.044001][T24506] Tasks state (memory values in pages):
YYYY-MM-DD HH:MM:SS.405332-07:00 sacdc-ppdm kernel: [18972356.044002][T24506] [  pid  ]   uid  tgid total_vm      rss pgtables_bytes swapents oom_score_adj name
YYYY-MM-DD HH:MM:SS.405333-07:00 sacdc-ppdm kernel: [18972356.044008][T24506] [  21068]  1000 21068  1954169   120537  4141056   225267         -1000 java
YYYY-MM-DD HH:MM:SS.405333-07:00 sacdc-ppdm kernel: [18972356.044013][T24506] [  33330]   500 33330  1920111   115129  2502656    83059         -1000 java
YYYY-MM-DD HH:MM:SS.405334-07:00 sacdc-ppdm kernel: [18972356.044014][T24506] [  37763]   500 37763     2165      400    49152      113         -1000 compliance-veri
YYYY-MM-DD HH:MM:SS.405334-07:00 sacdc-ppdm kernel: [18972356.044015][T24506] [  37765]   500 37765     2398      411    61440     1248         -1000 docker-compose
YYYY-MM-DD HH:MM:SS.405334-07:00 sacdc-ppdm kernel: [18972356.044017][T24506] [  37770]   500 37770    73750      879   479232     7753         -1000 docker-compose
YYYY-MM-DD HH:MM:SS.405335-07:00 sacdc-ppdm kernel: [18972356.044018][T24506] [  38134]   500 38134  1787195   115065  1839104    20756         -1000 java
YYYY-MM-DD HH:MM:SS.405335-07:00 sacdc-ppdm kernel: [18972356.044021][T24506] [  38435]   500 38435  1469452    79740  1429504    23944         -1000 java
YYYY-MM-DD HH:MM:SS.405336-07:00 sacdc-ppdm kernel: [18972356.044024][T24506] [  39080]   500 39080  1017156    90745  1417216    25441         -1000 java
YYYY-MM-DD HH:MM:SS.405336-07:00 sacdc-ppdm kernel: [18972356.044025][T24506] [  40517]   500 40517   711975    31727   438272      109         -1000 java
YYYY-MM-DD HH:MM:SS.405336-07:00 sacdc-ppdm kernel: [18972356.044026][T24506] [  40590]  1000 40590    15835     1983   245760        0         -1000 sudo
YYYY-MM-DD HH:MM:SS.405337-07:00 sacdc-ppdm kernel: [18972356.044027][T24506] [  40591]   500 40591     2132      775    65536        0         -1000 workflow
YYYY-MM-DD HH:MM:SS.405338-07:00 sacdc-ppdm kernel: [18972356.044028][T24506] [  40596]   500 40596     6953      657    57344        2         -1000 docker
YYYY-MM-DD HH:MM:SS.405338-07:00 sacdc-ppdm kernel: [18972356.044030][T24506] Out of memory and no killable processes...
YYYY-MM-DD HH:MM:SS.405338-07:00 sacdc-ppdm kernel: [18972356.044803][T33769] elasticsearch[_ invoked oom-killer: gfp_mask=0x1100cca(GFP_HIGHUSER_MOVABLE), order=0, oom_score_adj=-1000
YYYY-MM-DD HH:MM:SS.405339-07:00 sacdc-ppdm kernel: [18972356.044806][T33769] CPU: 9 PID: 33769 Comm: elasticsearch[_ Kdump: loaded Not tainted 5.14.21-150400.24.92-default #1 SLE15-SP4 d377298f215df506cb43d1afde43c807abec1444
YYYY-MM-DD HH:MM:SS.405339-07:00 sacdc-ppdm kernel: [18972356.044808][T33769] Hardware name: VMware, Inc. VMware Virtual Platform/440BX Desktop Reference Platform, BIOS 6.00 11/12/2020
...

Resolution

Problem z bazą danych PostgreSQL został rozwiązany w programie PowerProtect Data Manager w wersji 19.16.0-15 lub nowszej. Zainstaluj najnowszą wersję programu PowerProtect Data Manager, aby rozwiązać problem i zapobiec pełnemu wykorzystaniu partycji głównej. 

Najnowsze dostępne wersje są dostępne na stronie Sterowniki i pliki do pobrania PowerProtect Data Manager .

Obejście problemu
Usuń istniejący plik /var/log/messages i uruchom ponownie urządzenie PowerProtect, aby zwolnić miejsce na dysku wykorzystywane przez plik.
Article Properties
Article Number: 000227921
Article Type: Solution
Last Modified: 27 Oct 2025
Version:  2
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