Cisco MDS 9700: Opgraderingsfejl: Installationen mislykkedes. Returkoden 0x40930000 (den aktuelle handling kunne ikke fuldføres inden for den angivne tid).

Summary: Kunne ikke udføre switchopgradering pga. problemer med standbysupervisor.

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Symptoms

# show module
Mod Ports Module-Type Model Status
--- ----- ----------------------------------- ------------------ ----------
1 48 4/8/16/32 Gbps Advanced FC Module DS-X9648-1536K9 ok
2 48 4/8/16/32 Gbps Advanced FC Module DS-X9648-1536K9 ok
3 48 4/8/16/32 Gbps Advanced FC Module DS-X9648-1536K9 ok
4 48 4/8/16/32 Gbps Advanced FC Module DS-X9648-1536K9 ok
5 0 Supervisor Module-4 powered-up
6 0 Supervisor Module-4 DS-X97-SF4-K9 active *
7 48 4/8/16/32 Gbps Advanced FC Module DS-X9648-1536K9 ok
8 48 4/8/16/32 Gbps Advanced FC Module DS-X9648-1536K9 ok
9 48 4/8/16/32 Gbps Advanced FC Module DS-X9648-1536K9 ok
10 48 4/8/16/32 Gbps Advanced FC Module DS-X9648-1536K9 ok

Mod  Sw               Hw
---  ---------------  ------
1    9.2(1a)          1.2     
2    9.2(1a)          1.2     
3    9.2(1a)          1.2     
4    9.2(1a)          1.2     
6    9.4(2a)          1.0     =====missing slot 5
7    9.2(1a)          1.2     
8    9.2(1a)          1.2     
9    9.2(1a)          1.2     
10   9.2(1a)          1.2
  
show install all failure-reason`
Install has failed. Return code 0x40930000 (Current operation failed to complete within specified time).

Ovenstående logproblemer ses i outputtet med oplysninger om Vis teknisk support.

Cause

Dette indikerer et hardwareproblem og kræver en hardwareudskiftning.

Resolution

Udskift det defekte standby supervisor-kort.

BEMÆRK: NX-OS skal være det samme på både aktive supervisormoduler og standby-supervisormoduler.
Hvis standby supervisor-kortet er på lavere NX-OS-kode, skal du logge på standby-supervisorkortet og opgradere det. 

#install alle systemets bootflash: <new_image>.bin

Additional Information

For at bestemme fejlsagen kan du også indsamle følgende output fra aktiv SUP samt:
- Vis opstart
- Vis teknisk supportmodul 5
- Vis systemets interne mts sup registreringsregister | i synkronisering
- Vis tekniske detaljer

Affected Products

Connectrix MDS-Series Hardware
Article Properties
Article Number: 000228438
Article Type: Solution
Last Modified: 19 May 2025
Version:  2
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