Cisco MDS 9700：升级错误：安装失败。返回代码0x40930000（当前操作未能在指定时间内完成）。

Summary: 由于备用管理员面临问题，无法执行交换机升级。

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Symptoms

# show module
Mod Ports Module-Type Model Status
--- ----- ----------------------------------- ------------------ ----------
1 48 4/8/16/32 Gbps Advanced FC Module DS-X9648-1536K9 ok
2 48 4/8/16/32 Gbps Advanced FC Module DS-X9648-1536K9 ok
3 48 4/8/16/32 Gbps Advanced FC Module DS-X9648-1536K9 ok
4 48 4/8/16/32 Gbps Advanced FC Module DS-X9648-1536K9 ok
5 0 Supervisor Module-4 powered-up
6 0 Supervisor Module-4 DS-X97-SF4-K9 active *
7 48 4/8/16/32 Gbps Advanced FC Module DS-X9648-1536K9 ok
8 48 4/8/16/32 Gbps Advanced FC Module DS-X9648-1536K9 ok
9 48 4/8/16/32 Gbps Advanced FC Module DS-X9648-1536K9 ok
10 48 4/8/16/32 Gbps Advanced FC Module DS-X9648-1536K9 ok

Mod  Sw               Hw
---  ---------------  ------
1    9.2(1a)          1.2     
2    9.2(1a)          1.2     
3    9.2(1a)          1.2     
4    9.2(1a)          1.2     
6    9.4(2a)          1.0     =====missing slot 5
7    9.2(1a)          1.2     
8    9.2(1a)          1.2     
9    9.2(1a)          1.2     
10   9.2(1a)          1.2
  
show install all failure-reason`
Install has failed. Return code 0x40930000 (Current operation failed to complete within specified time).

在 show tech support details输出中观察到上述日志问题。

Cause

这表示存在硬件问题，需要更换硬件。

Resolution

更换出现故障的备用 Supervisor 卡。

说明：NX-OS 在活动和备用管理程序模块上应相同。
如果备用 Supervisor 卡位于较低的 NX-OS 代码上，请登录备用 Supervisor 卡并升级它。

#install all system bootflash： <new_image>.bin

Additional Information

要确定故障案例，您还可以从活动 SUP 收集以下输出：
- Show boot
- Show tech-support module 5
- Show system internal mts sup registry register | i sync
- Show tech details

Affected Products

Connectrix MDS-Series Hardware
Article Properties
Article Number: 000228438
Article Type: Solution
Last Modified: 19 May 2025
Version:  2
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