NVE：修改 /root/.bashrc 時，作業系統彙總失敗，出現「一或多個節點未執行 SLES」

Summary: NetWorker Virtual Edition （NVE） 作業系統彙總失敗，並回報「一或多個節點未執行 SLES」。修改了 /root/.bashrc。

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Symptoms

NetWorker Virtual Edition 匯總失敗，並在 /usr/local/avamar/var/avi/server_data/package_data/NvePlatformOsRollup_YYYY-R#-v#.avp_EPOCH_TIMESTAMP/workflow.log

nve:~ # cat /usr/local/avamar/var/avi/server_data/package_data/*/workflow.log | grep -A2 "uname"
YYYY-MM-DD HH:mm:SS (TZ) 47378741877400 INFO: >>> [make_temp_script] 222 very_current_user=root, as_user=root, ssh command is: (ssh -q -i /root/.ssh/rootid -x -q -o ConnectTimeout=5 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no  root@127.0.0.1  uname -a) >/usr/local/avamar/var/run_command-sysout.13521.47378741877400 2>&1
YYYY-MM-DD HH:mm:SS (TZ) 47378741877400 INFO: - - - - - - - BEGIN(output) - - - - - - -
YYYY-MM-DD HH:mm:SS (TZ) 47378741877400 INFO:
---        
YYYY-MM-DD HH:mm:SS (TZ) 47378741877400 INFO: "ssh -q -i /root/.ssh/rootid -x -q -o ConnectTimeout=5 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no  root@127.0.0.1  uname -a", exit status=0 (success)
YYYY-MM-DD HH:mm:SS (TZ) 47378741877400 INFO: address=::1 remote=ssh -q -i /root/.ssh/rootid -x -q -o ConnectTimeout=5 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no  root@127.0.0.1  os=unknown version=unknown update=unknown arch=x86_64
YYYY-MM-DD HH:mm:SS (TZ) 47378741877400 INFO:  - One or more nodes are not running SLES succeeded

可在匯總的目錄下找到 OsRollup 工作流程package_data記錄：

/usr/local/avamar/var/avi/server_data/package_data/NvePlatformOsRollup_YYYY-R#-v#.avp_EPOCH_TIMESTAMP/workflow.log

Cause

在此例項中，NVE 的 /root/.bashrc 已修改為包含 root 使用者的一些登錄後功能。當工作流嘗試以 root 身份運行 SSH 命令時，它會從以下位置返回自定義腳本輸出： /root/.bashrc 當它只期望輸出時 uname -a。這會導致工作流程無法偵測到正確的作業系統。

/root/.bashrc 包含使用者指定的命令或文稿。

nve:~ # cat /root/.bashrc
/etc/dynmotd

執行工作流中報告的相同命令時，其他輸出將從 /root/.bashrc 而不是只有 uname -a 輸出。

nve:~ # ssh -q -i /root/.ssh/rootid -x -q -o ConnectTimeout=5 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no  root@127.0.0.1  uname -a

===========================================================================

 - DESC:       NetWorker Virtual Edition Appliance
 - NAME:       nve.networker.lan
 - PRIVATE IP: 123.123.0.16/24
 - OS:         SUSE Linux Enterprise Server 12 (x86_64)
 - NSR:        19.10.0.2.Build.77
 - NRE:        8.0.21
 - JAVA:       jre1.8.0_411

===========================================================================
 - Current user........: root
 - Login time..........: Fri Sep 20 11:47:34 EDT 2024
 - Users...............: Currently 1 user(s) logged on
 - CPU usage...........: 0.10, 0.03, 0.01 (1, 5, 15 min)
 - Memory used.........: 2946 MB / 15776 MB
 - / Disk usage........: 38%
 - Processes...........: 210 running
 - System uptime.......: 0 days 19 hours 0 minutes 22 secondsg
===========================================================================
 - NVE History..........:

Feb 27 2020 NveInstall-19.1.1-90.avp_1582793396969
Sep 19 08:58 NveConfig-19.1.1-90.avp_1726750488800
Sep 19 09:19 NvePlatformOsRollup_2020-R3-v5.avp_1726751519503
Sep 19 10:06 NveUpgrade-19.3.0-11.avp_1726754527160
Sep 19 10:49 NveUpgrade-19.4.0-84.avp_1726756738443
Sep 19 12:04 NveUpgrade-19.5.0-82.avp_1726760392985
Sep 19 12:30 NvePlatformOsRollup_2021-R3-v6.avp_1726763311547
Sep 19 12:53 NveUpgrade-19.6.1-51.avp_1726764299579
Sep 19 13:13 NveUpgrade-19.8.0-81.avp_1726765443481
Sep 19 13:20 NvePlatformOsRollup_2023-R1-v7.avp_1726766343118
Sep 19 13:24 NvePlatformOsRollup_2023-R2-v5.avp_1726766619289
Sep 19 13:44 NveUpgrade-19.9.0-518.avp_1726767035124
Sep 19 13:51 NvePlatformOsRollup_2023-R4-v4.avp_1726768210200
Sep 19 14:13 NveUpgrade-19.10.0-42.avp_1726768964793
Sep 19 16:51 NvePlatformOsRollup_2024-R2-v3.avp_1726778983486
===========================================================================

Linux nve 4.12.14-122.37-default #1 SMP Sun Sep 6 05:00:36 UTC 2020 (fe8cacf) x86_64 x86_64 x86_64 GNU/Linux

注意：命令的輸出可能會有所不同，視在 /root/.bashrc 檔案中所定義。您可能會從 /root/.bashrc 檔案 （或在 /root/.bashrc） workflow.log中。

該命令僅應返回-a 產量。
例：

nve:~ # ssh -q -i /root/.ssh/rootid -x -q -o ConnectTimeout=5 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no  root@127.0.0.1  uname -a
Linux nve 4.12.14-122.37-default #1 SMP Sun Sep 6 05:00:36 UTC 2020 (fe8cacf) x86_64 x86_64 x86_64 GNU/Linux
nve:~ #
注意：這不是本知識文章中概述的故障的唯一原因，請參閱 其他資訊。本文的重點是此處概述的特定原因的解決方案。

Resolution

移除內容 /root/.bashrc 或刪除檔案。

  1. 建立 NVE 的 VMware 快照。
  2. 以系統管理員身分開啟連線至 NVE 的 SSH 工作階段
  3. 切換至 root：
sudo su -
  1. 刪除或重新命名  /root/.bashrc file
rm -rf /root/.bashrc

OR

mv /root/.bashrc /root/backup-bashrc​​
  1. 確認以下命令僅傳回以下結果： uname：
ssh -q -i /root/.ssh/rootid -x -q -o ConnectTimeout=5 -o PasswordAuthentication=no -o StrictHostKeyChecking=no -o GSSAPIAuthentication=no  root@127.0.0.1  uname -a
  1. 返回 NVE 安裝管理員並重試目前的工作

匯總確認成功且系統更新驗證完畢後，即可移除 VMware 快照。 

Additional Information

如果本 KB 中的原因不適用，請參閱下列 KB：  


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Affected Products

NetWorker

Products

NetWorker Family
Article Properties
Article Number: 000228782
Article Type: Solution
Last Modified: 04 Dec 2025
Version:  8
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