AppSync：LDAP 組態失敗 org.jboss.resteasy.client.exception.ResteasyInternalServerErrorException：HTTP 500 內部伺服器錯誤

Summary: 填入所有參數後，按一下套用按鈕，在 AppSync 中設定新的 LDAP 時，會在 4-5 分鐘後收到錯誤訊息。CPU 和 RAM 維持在高電量。 LDAP 組態失敗時收到錯誤訊息：org.jboss.resteasy.client.exception.ResteasyInternalServerErrorException：HTTP 500 內部伺服器錯誤

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Symptoms

從 AppSync 伺服器記錄： 
<Date-time> INFO [default task-8] [com.emc.archway.services.iamservice.KeycloakService] [AppSync server] [] b98e9897-2f9d-4e0f-8f03-f2c3cbc8a190->>> LDAP group sync status is 19999 imported groups, 0 updated groups, 0 removed groups using mapper AppSync LDAP Group Mapper
然後我們看到錯誤： 
<Date-time> ERROR [default task-2] [org.jboss.as.ejb3.invocation] [AppSync server] [] WFLYEJB0034: Jakarta Enterprise Beans Invocation failed on component KeycloakService for method public abstract com.emc.archway.securityInterface.LDAP com.emc.archway.securityInterface.IAMService.getLDAPAuthority(com.emc.archway.context.ExecutionContext,java.util.UUID) throws com.emc.archway.errorMessages.ResourceNotFound: javax.ejb.EJBException: org.jboss.resteasy.client.exception.ResteasyInternalServerErrorException: HTTP 500 Internal Server Error

Cause

限制為 20,000 個組，並顯示 19,999 個組。

Resolution

修改 AppSync 群組的搜尋路徑，讓 AppSync 不會調查其他群組，然後重試新增設定。減少使用者和群組的搜尋路徑，即可解決此問題。

Affected Products

AppSync

Products

Data Backup & Protection Software
Article Properties
Article Number: 000228907
Article Type: Solution
Last Modified: 10 Sept 2025
Version:  2
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