NetWorker: Při neshodě partnera a uzlu úložiště dojde k selhání zálohování klienta.

Summary: Zálohování klienta NetWorker se nezdaří. "Could not get session key from CLIENT for GSS authentication with STORAGE NODE"

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Symptoms

Zálohování klienta souborového systému NetWorker selhává a v protokolech relace se zobrazují následující chyby:

181407:save: Step (1 of 7) for PID-87339: Save has been started on the client 'NETWORKER_CLIENT_NAME'.
174412:save: Step (2 of 7) for PID-87339: Running the backup on the client 'NETWORKER_CLIENT_NAME' for the save set 'SAVESET_NAME'.
180569:save: Identified a save for the backup with PID-87339 on the client 'NETWORKER_CLIENT_NAME'. Updating the total number of steps from 7 to 6.
174920:save: Step (3 of 6) for PID-87339: Contacting the NetWorker server through the nsrd process to obtain a handle to the target media device through the nsrmmd process for the save set 'SAVESET_NAME'.
174908:save:Saving the backup data in the pool 'POOL_NAME'.
206529:save: Unable to set up the direct save with server 'NETWORKER_SERVER_NAME'. Be sure network connectivity exists between client 'NETWORKER_CLIENT_NAME' and storage node '?' in both directions. Error: Could not get session key from NETWORKER_CLIENT_NAME for GSS authentication with STORAGE_NODE_NAME: Authentication error; why = Server rejected credential
98520:save: Falling back to agent-assisted indirect save 
208834:save: Step (4 of 6) for PID-87339: Successfully connected to the target media device through the nsrmmd process on the host 'NETWORKER_SERVER_NAME' for the save set 'SAVESET_NAME' (ssid SSID#)
174422:save: Step (5 of 6) for PID-87339: Reading the save sets and writing to the target device.
100690:save: SAVESET_NAME/: File index could not be obtained due to <Unable to do Index lookup of path 'SAVESET_NAME'. The Index session is invalid.
>.  Contents of this directory may not be properly backed up.  See save man page (Command Reference Guide) for more information.

174918:save: Step (6 of 6) for PID-87339: Unable to complete the backup. See the savegrp log to track the closure steps of the backup.
76677:save: Can't encode arguments
90019:save: save of 'SAVESET_NAME' to server 'NETWORKER_SERVER_NAME' failed.

Zařízení používané k zálohování se konfiguruje prostřednictvím samostatného uzlu úložiště NetWorker. Zařízení nepoužívá uzel integrovaného úložiště serveru NetWorker.

daemon.raw uzlu úložiště NetWorker hlásí problémy s neshodou partnerů u stejného klienta:

Linux: /nsr/logs/daemon.raw
Windows: [Instalační jednotka]:\Program Files\EMC NetWorker\nsr\logs\daemon.raw

NetWorker: Jak pomocí nsr_render_log vykreslit .raw soubory protokolu

89879 MM/DD/YYYY HH:mm:SS  nsrexecd GSS critical An authentication request from NETWORKER_CLIENT_NAME was denied. The 'NSR peer information' provided did not match the one stored by STORAGE_NODE_NAME. To accept this request, delete the 'NSR peer information' resource with the following attributes from STORAGE_NODE_NAME's NSRLA database: name: NETWORKER_CLIENT_NAME; NW instance ID: 6042beae-00000004-270237f6-67057d43-00015000-2317bb56; peer hostname: NETWORKER_CLIENT_NAME
89879 MM/DD/YYYY HH:mm:SS  nsrexecd GSS critical An authentication request from NETWORKER_CLIENT_IP was denied. The 'NSR peer information' provided did not match the one stored by STORAGE_NODE_NAME. To accept this request, delete the 'NSR peer information' resource with the following attributes from STORAGE_NODE_NAME's NSRLA database: name: NETWORKER_CLIENT_NAME; NW instance ID: 6042beae-00000004-270237f6-67057d43-00015000-2317bb56; peer hostname: NETWORKER_CLIENT_IP

Cause

Mezi klientem NetWorker a uzlem úložiště NetWorker došlo k problému s partnerským certifikátem.

Resolution

Vymažte informace partnera NSR pro uzel úložiště NetWorker a klienta na obou hostitelích.

V klientovi NetWorker: 
nsradmin -p nsrexeced
print type: nsr peer information; name: STORAGE_NODE_NAME
delete
yes
quit
Příklad: 
[root@lnx-srvr01 ~]# nsradmin -p nsrexecd
NetWorker administration program.
Use the "help" command for help, "visual" for full-screen mode.
nsradmin> p type: nsr peer information; name: storage.networker.lan
                        type: NSR peer information;
               administrator: root,
                              "user=nsrnmc,host=lnx-srvr01.networker.lan",
                              "user=root,host=lnx-srvr01.networker.lan";
                        name: storage.networker.lan;
               peer hostname: storage.networker.lan;
          Change certificate: ;
    certificate file to load: ;
nsradmin> d
                        type: NSR peer information;
               administrator: root,
                              "user=nsrnmc,host=lnx-srvr01.networker.lan",
                              "user=root,host=lnx-srvr01.networker.lan";
                        name: storage.networker.lan;
               peer hostname: storage.networker.lan;
          Change certificate: ;
    certificate file to load: ;
Delete? y
deleted resource id 1.0.4.4.48.4.0.0.187.151.35.103.192.168.0.6(1)
nsradmin> q
[root@lnx-srvr01 ~]#
Ujistěte se, že klient NetWorker má přístup k procesu nsrexecd na uzlu úložiště: 
nsradmin -p nsrexecd -s STORAGE_NODE_NAME
Příklad: 
[root@lnx-srvr01 ~]# nsradmin -p nsrexecd -s storage.networker.lan
NetWorker administration program.
Use the "help" command for help, "visual" for full-screen mode.
nsradmin> quit
[root@lnx-srvr01 ~]#

V uzlu NetWorker Storage Node: 
nsradmin -p nsrexeced
print type: nsr peer information; name: NETWORKER_CLIENT_NAME
delete
yes
quit
Příklad: 
[root@storage ~]# nsradmin -p nsrexecd
NetWorker administration program.
Use the "help" command for help, "visual" for full-screen mode.
nsradmin> p type: nsr peer information; name: lnx-srvr01.networker.lan
                        type: NSR peer information;
               administrator: root, "user=nsrnmc,host=storage.networker.lan",
                              "user=root,host=storage.networker.lan";
                        name: lnx-srvr01.networker.lan;
               peer hostname: lnx-srvr01.networker.lan;
          Change certificate: ;
    certificate file to load: ;
nsradmin> d
                        type: NSR peer information;
               administrator: root, "user=nsrnmc,host=storage.networker.lan",
                              "user=root,host=storage.networker.lan";
                        name: lnx-srvr01.networker.lan;
               peer hostname: lnx-srvr01.networker.lan;
          Change certificate: ;
    certificate file to load: ;
Delete? y
deleted resource id 1.0.6.182.118.0.0.0.128.3.252.102.192.168.0.3(1)
nsradmin> q
[root@storage ~]#
Ujistěte se, že uzel úložiště NetWorker může navázat spojení s procesem nsrexecd na klientovi: 
nsradmin -p nsrexecd -s NETWORKER_CLIENT_NAME
Příklad: 
[root@storage ~]# nsradmin -p nsrexecd -s lnx-srvr01.networker.lan
NetWorker administration program.
Use the "help" command for help, "visual" for full-screen mode.
nsradmin> quit
[root@storage ~]#

Additional Information

NetWorker: Postup automatického mazání neshodných NSR peer informací pomocí nsradmin -C.

Affected Products

NetWorker

Products

NetWorker Family
Article Properties
Article Number: 000243005
Article Type: Solution
Last Modified: 02 Oct 2025
Version:  2
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