GDDR：S3781C 因軟體問題導致在 GDDRMAIN Worker 子工作中中止

Summary: 地理位置分散的災害重啟 （GDDR）MAIN 輔助角色子工作在因軟體問題而終止時可能會遇到 S3781C 中止。地理位置分散的災害重啟 （GDDR） 6.1 程式臨時修正 （PTF） GD61042中提供了永久修正程式，您可從 Dell Technologies 線上支援下載。

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Symptoms

當工作子工作停止時，GDDRMAIN 中可能偶爾發生 S378-1C 中止。僅當給定的工作器子任務終止時，才會發生中止，因此不會影響 GDDRMAIN 功能。

 12.07.00 STC12345  IEA705I ERROR DURING FREEMAIN SYS CODE = 378-1C GDDRMAIN GDDRMAIN 00
 12.07.00 STC12345  IEA705I 00FC6B80 008CEB20 008CEB20 00000300 00000000 00000000
 12.07.00 STC12345  IEA995I SYMPTOM DUMP OUTPUT  934
    934             SYSTEM COMPLETION CODE=378  REASON CODE=0000001C
    934              TIME=12.07.00  SEQ=01537  CPU=0000  ASID=00YY
    934              PSW AT TIME OF ERROR  070C1000   8156B7E0  ILC 2  INTC 0D
    934                NO ACTIVE MODULE FOUND
    934                NAME=UNKNOWN
    934                DATA AT PSW  0156B7DA - 00181610  0A0D98DC  D0088910
    934                AR/GR 0: 00000000/84000000   1: 00000000/84378000
    934                      2: 00000000/00000004   3: 00000000/00000003
    934                      4: 01FF0029/00000000   5: 00000000/00000005
    934                      6: 00000000/00000002   7: 00000000/00000378
    934                      8: 00000000/0000001C   9: 01FF0029/00000C00
    934                      A: 00000000/00000000   B: 00000000/00000378
    934                      C: 00000000/8156B7A8   D: 00000000/7FF16008
    934                      E: 00000000/AE055DA4   F: 00000000/0000001C
    934              END OF SYMPTOM DUMP

Cause

這是軟體問題所導致。
當 GDDRMAIN 工作器子任務終止時，在釋放存儲后，將從第一級保存區域中的前向指標檢索其工作區位址。如果第一級保存區域中的前向指標包含所有零，則會發生 S378-1C 中止。

Resolution

永久修正：

  • 若為 GDDR 6.1，PTF GD61042可用來解決此問題。可從 Dell Technologies 線上支援下載。
  • GDDR 6.0 中不存在此問題。

Additional Information

PTF 求職信：

++PTF(GD61042) REWORK(2024355) .                              
++VER(Z038) FMID(GDDR610)                                     
   /*                                                         
*-------------------------------------------------------------
* PROBLEM DESCRIPTION(S):                                     
* ------------------------------------------------------------
*                                                             
* PROBLEM FIXED: GDDR-3931                                    
* USERS AFFECTED: GDDR users                                  
* PROBLEM DESCRIPTION: ABEND378-1C in GDDRMAIN worker subtasks
*                                                             
* DESCRIPTION DETAIL:                                         
*                                                             
* GDDRMAIN worker subtasks are automatically started or       
* stopped depending on the volume of work.  When a worker     
* subtask is stopped, an occasional S378-1C abend could occur 
* in GDDRMAIN.  The abend occurs only when a given worker     
* subtask is terminating, so it does not affect GDDRMAIN      
* functionality.                                              
*                                                             
*  GDDM248I Stopping worker GDDWCM00                          
*  IEA705I ERROR DURING FREEMAIN SYS CODE = 378-1C GDDRMAIN   
*   GDDRMAIN 00                                               
*  IEA705I 00FC6B80 008CED90 008CED90 00000300 00000000       
*   00000000                                                  
*   .  .  .                                                   
*  GDDM248I Stopping worker GDDWGV01                          
*  IEA705I ERROR DURING FREEMAIN SYS CODE = 378-1C GDDRMAIN   
*   GDDRMAIN 00                                               
*  IEA705I 00FC6B80 008CEB20 008CEB20 00000300 00000000       
*   00000000                                                  
*                                                             
* PROBLEM RESOLUTION:                                         
*                                                             
* The issue causing the S378-1C abends in the GDDRMAIN worker 
* subtasks has been corrected.                                
*                                                             
* MODULES: GDDRMWCM                                           
*          GDDRMWCO                                           
*          GDDRMWDV                                           
*          GDDRMWGV                                           
*          GDDRMWST                                           
*          GDDRMWXR                                           
*

Affected Products

Geographically Dispersed Disaster Restart (GDDR)
Article Properties
Article Number: 000245247
Article Type: Solution
Last Modified: 05 Mar 2025
Version:  2
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