同时使用蓝牙鼠标、键盘和耳机时,蓝牙鼠标断开连接

Summary: 本文提供有关同时使用蓝牙鼠标、键盘和耳机时蓝牙鼠标断开连接的信息。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

 

XPS 13 9350 同时使用蓝牙鼠标、键盘和耳机时,蓝牙鼠标间歇性失效。

受影响的平台:

  • XPS 13 9350

   


Cause

 

英特尔固件问题

   


Resolution

 

蓝牙驱动程序 更新到 版本 23.90.0.8、A51 或更高版本可解决此问题。请参阅 如何下载和安装戴尔驱动程序

 


Affected Products

Inspiron 14 5440, Vostro 14 3440
Article Properties
Article Number: 000248331
Article Type: Solution
Last Modified: 19 Apr 2025
Version:  4
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