PPDM:vSphere 安裝套裝部署失敗,錯誤代碼「ABV0032」

Summary: 在 Broadcom ESXi 主機上,vSphere 安裝套裝 (VIB) 部署或更新失敗,錯誤代碼為 ABV0032。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

部署或更新適用於 Transparent Snapshot Data Mover (TSDM) 的 PowerProtect Data Manager (PPDM) vSphere 安裝套裝時,組態工作會失敗,並出現類似以下的錯誤訊息:

ABV0032: VM Direct Engine is unable to configure protection for the host "ESXi Host" on vCenter "VCenterName"

 

在錯誤詳細資料區段下,會回報類似以下內容的錯誤訊息:

Unable to install vSphere Installation Bundle on host "ESXi Host". vCenter task is failed with /usr/sbin/esxupdate returned with exit status: 15
 

 

PPDM UI 內的工作錯誤

 

Cause

在 vCenter 伺服器上,需要儲存掃描。若沒有該錯誤,Broadcom ESXi 主機上的「esxupdate」記錄檔案會報告類似以下的錯誤訊息:

 

esxupdate: 9408626: Transaction: INFO: Final list of VIBs being installed: DEL_bootbank_tsdm_19. 18. 0. 3-10EM. 703. 0.0.18644231
esxupdate: 9408626: imageprofile: INFO: Adding VIB DEL_bootbank_tsdm_19. 18.0.3-10EM. 703. 0.0.18644231 to ImageProfile (Updated) ESXi-7. OU3n-21930508-standard
esxupdate: 9408626: esxupdate: ERROR: An esxupdate error exception was caught:
esxupdate: 9408626: esxupdate: ERROR: Traceback (most recent call last) :
File "/lib64/python3.8/site-packages/vmware/esximage/Utils/HostInfo.py", line 217, in getFileSystems
return runCli ( ['storage', 'filesystem', 'list' ], True)
File "/lib64/python3.8/site-packages/esxutils.py", line 220, in runCli
esxupdate: 9408626: esxupdate: ERROR: esxutils. EsxcliError: Errors:
esxupdate: 9408626: esxupdate: ERROR: Error getting data for filesystem on '/vmfs/volumes/xxxxxxxx-xxxxxxxx-xxxx-xxxxxxxxxxx': Cannot open volume: /vmfs/volumes/xxxxxxxx-xxxxxxxx-xxxx-xxxxxxxxxxx, skipping.
esxupdate: 9408626: esxupdate: ERROR:
ERROR:
esxupdate: 9408626: esxupdate:
esxupdate: 9408626: esxupdate: ERROR: During handling of the above exception, another exception occurred:
esxupdate: 9408626: esxupdate: ERROR:
esxupdate: 9408626: esxupdate: ERROR: Traceback (most recent call last) :
File "/usr/sbin/esxupdate", line 222, in main
cmd. Run ()
File "/lib64/python3.8/site-packages/vmware/esx5update/Cmdline.py", line 153, in Run
File "/lib64/python3.8/site-packages/vmware/esximage/Transaction.py", line 852, in InstallVibsFromSources
inst, removed, exitstate = self. installVibs (curprofile,
File "/lib64/python3.8/site-packages/vmware/esximage/Transaction.py", line 1098, in installVibs
exitstate = self. validateAndInstallProfile(
File "/lib64/python3.8/site-packages/vmware/esximage/Transaction.py", line 1267, in validateAndInstallProfile
resVibCache = ReservedVibCache ()
File "/lib64/python3.8/site-packages/vmware/esximage/ImageManager/HostSeeding.py", line 995, in init
self. loadCachedVibs ()
File "/lib64/python3.8/site-packages/vmware/esximage/ImageManager/HostSeeding.py", line 1032, in loadCachedVibs
for fsPath in HostInfo.GetVmfslFileSystems () :
File "/lib64/python3. 8/site-packages/vmware/esximage/Utils/HostInfo.py", line 260, in GetVmfslFileSystems
return [fs['Mount Point'] for fs in getFileSystems ()
File "/lib64/python3.8/site-packages/vmware/esximage/Utils/HostInfo.py", line 220, in getFileSystems
raise Errors. InstallationError (e, None, msg)
esxupdate: 9408626: esxupdate: ERROR: vmware. esximage. Errors. InstallationError: Failed to query file system stats: Errors:
esxupdate: 9408626: esxupdate: ERROR: Error getting data for filesystem on '/vmfs/volumes/xxxxxxxx-xxxxxxxx-xxxx-xxxxxxxxxxx': Cannot open volume: /vmfs/volumes/xxxxxxxx-xxxxxxxx-xxxx-xxxxxxxxxxx, skipping.
esxupdate: 9408626: esxupdate: ERROR:
esxupdate: 9408626: esxupdate: DEBUG: <<<

Resolution

若要解決此問題,需要重新掃描儲存裝置。

 

Broadcom 的下列知識文章包含如何執行儲存重新掃描的說明 [外部連結上次檢查日期為 2025 年 3 月 11 日]:

 在 ESXi 主機上執行儲存裝置重新掃描 

 

Affected Products

PowerProtect Data Manager, PowerProtect Data Manager Essentials

Products

PowerProtect Data Manager Software
Article Properties
Article Number: 000293446
Article Type: Solution
Last Modified: 10 Sept 2025
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.