NetWorker: As operações de fita apresentam falha com o erro: read open error: command completed successfully (o status da unidade é MEDIA LOAD OR EJECT FAILED) 

Summary: Durante as operações de rotulagem de fita ou montagem no NetWorker, o processo pode falhar com a mensagem de erro: Erro de leitura em aberto: o comando foi concluído com sucesso (o status da unidade é MEDIA LOAD OR EJECT FAILED). Isso indica um problema com o carregamento ou ejeção da mídia da unidade de fita, geralmente causado por problemas de hardware ou mídia de fita. ...

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Symptoms

  • A rotulagem ou montagem de volumes de fita apresenta falha com a mensagem de erro:
    read open error: command completed successfully (drive status is MEDIA LOAD OR EJECT FAILED)

  • Logs do daemon (daemon.raw) exibem as seguintes advertências e erros durante as operações de rotulagem ou montagem:
    NSR info media warning: <device_name> opening: MEDIA LOAD OR EJECT FAILED  
    nsrd NSR info media warning: <device_name> moving: read open error: command completed successfully (drive status is MEDIA LOAD OR EJECT FAILED)  
    nsrd NSR warning Status update: operation 'SNMD_DEVOP_DEACTIVATE', instance '356', on device '<device_name>' has completed abnormally with status 'DEV_OP_ERROR'.
  • Verificação de status da unidade de fita usando o mt O comando mostra erros de dados, indicando possíveis problemas de hardware ou mídia:

    mt -f <device_name> status  
    <device_name>:  
    Current Status: Data error (cyclic redundancy check).
    
            default blocksize = 65536  
            maximum blocksize = 524288  
            minimum blocksize = 1  
            MaximumPartitionCount = 0  
            EOTWarningZoneSize = 0  
            Error Correction Enabled  
            CompressionEnabled  
            Features:  
                    Performs SHORT erase operation  
                    Performs LONG erase operation  
                    Performs IMMEDIATE erase operation  
                    Can report maximum tape capacity  
                    Can report amount of tape remaining  
                    Support FIXED block length mode  
                    Support VARIABLE block length mode  
                    Returns errors on write if tape is write-protected  
                    Supports hardware data compression  
                    Can provide current absolute device block address  
                    Can provide current logical block address and partition  
                    Can physically load and/or unload tape  
                    Support PREVENT / ALLOW Media Removal  
                    Performs IMMEDIATE rewind operations  
                    Allows Setting FIXED LENGTH or VARIABLE block sizes  
                    Performs IMMEDIATE Load / Unload operations  
                    Allows hardware data compression to be enabled/disabled  
                    Can position tape to an absolute physical block  
                    Can position tape to a logical block (and partition)  
                    Can position tape to END of RECORDED DATA  
                    Can perform tape record positioning (backwards/forwards)  
                    Can perform tape file positioning (backwards/forwards)  
                    Can move backwards across records or filemarks or setmarks  
                    Can write FILEMARKS  
                    Performs IMMEDIATE tape mark write operations  
    operation status on <device_name> failed: Data error (cyclic redundancy check).  
    (Investigate bad media or hardware)
  • Os logs do sistema operacional relatam advertências relacionadas a falhas de carregamento ou ejeção de mídia no dispositivo de fita, como:
    NetWorker media: (warning) rd=dcp-nwsn1.rnp.local:\\.\Tape4 opening: MEDIA LOAD OR EJECT FAILED

Cause

Como o erro sugere, problema de hardware (unidade de fita) ou mídia de fita.

Resolution

Verifique se o problema está em uma unidade de fita específica ou caminho de controle trocando as unidades. O fornecedor de hardware pode fornecer melhor assistência sobre como lidar com essa situação.

Affected Products

NetWorker Family
Article Properties
Article Number: 000334637
Article Type: Solution
Last Modified: 18 Jul 2025
Version:  1
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