NetWorker:磁带作失败,并显示错误:读取打开错误:命令成功完成(驱动器状态为介质加载或弹出失败) 

Summary: 在 NetWorker 中执行磁带标记或装载作期间,该过程可能会失败,并显示以下错误消息: 读取打开错误:命令已成功完成(驱动器状态为介质加载或弹出失败)。这表示磁带机加载或弹出介质时出现问题,通常是由硬件或磁带介质问题引起的。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

  • 标记或装载磁带卷失败,并显示以下错误消息:
    read open error: command completed successfully (drive status is MEDIA LOAD OR EJECT FAILED)

  • 守护程序日志 (daemon.raw) 在标记或装载作期间显示以下警告和错误:
    NSR info media warning: <device_name> opening: MEDIA LOAD OR EJECT FAILED  
    nsrd NSR info media warning: <device_name> moving: read open error: command completed successfully (drive status is MEDIA LOAD OR EJECT FAILED)  
    nsrd NSR warning Status update: operation 'SNMD_DEVOP_DEACTIVATE', instance '356', on device '<device_name>' has completed abnormally with status 'DEV_OP_ERROR'.
  • 使用 检查磁带机状态 mt 命令显示数据错误,指示可能的硬件或介质问题:

    mt -f <device_name> status  
    <device_name>:  
    Current Status: Data error (cyclic redundancy check).
    
            default blocksize = 65536  
            maximum blocksize = 524288  
            minimum blocksize = 1  
            MaximumPartitionCount = 0  
            EOTWarningZoneSize = 0  
            Error Correction Enabled  
            CompressionEnabled  
            Features:  
                    Performs SHORT erase operation  
                    Performs LONG erase operation  
                    Performs IMMEDIATE erase operation  
                    Can report maximum tape capacity  
                    Can report amount of tape remaining  
                    Support FIXED block length mode  
                    Support VARIABLE block length mode  
                    Returns errors on write if tape is write-protected  
                    Supports hardware data compression  
                    Can provide current absolute device block address  
                    Can provide current logical block address and partition  
                    Can physically load and/or unload tape  
                    Support PREVENT / ALLOW Media Removal  
                    Performs IMMEDIATE rewind operations  
                    Allows Setting FIXED LENGTH or VARIABLE block sizes  
                    Performs IMMEDIATE Load / Unload operations  
                    Allows hardware data compression to be enabled/disabled  
                    Can position tape to an absolute physical block  
                    Can position tape to a logical block (and partition)  
                    Can position tape to END of RECORDED DATA  
                    Can perform tape record positioning (backwards/forwards)  
                    Can perform tape file positioning (backwards/forwards)  
                    Can move backwards across records or filemarks or setmarks  
                    Can write FILEMARKS  
                    Performs IMMEDIATE tape mark write operations  
    operation status on <device_name> failed: Data error (cyclic redundancy check).  
    (Investigate bad media or hardware)
  • 作系统日志报告与磁带设备上的介质加载或弹出故障相关的警告,例如:
    NetWorker media: (warning) rd=dcp-nwsn1.rnp.local:\\.\Tape4 opening: MEDIA LOAD OR EJECT FAILED

Cause

正如错误所暗示的那样,硬件(磁带机)或磁带介质问题。

Resolution

通过交换驱动器,验证问题是与特定磁带机还是控制路径有关。硬件供应商可以就如何处理这种情况提供更好的帮助。

Affected Products

NetWorker Family
Article Properties
Article Number: 000334637
Article Type: Solution
Last Modified: 18 Jul 2025
Version:  1
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