PowerEdge: XE9680 Fans Spin At 100 Percent After iDRAC 7.20.30.00 Update
Summary: This article provides information about a condition in which the server fans spin at 100% with NVIDIA A100 GPUs installed after updating the IDRAC firmware.
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Fan Behavior:
The fans in a PowerEdge XE9860 server equipped with NVIDIA A100 GPUs run at 100% always, regardless of system load.
Cause
The root cause of the issue is linked to iDRAC version 7.20.30.00, which introduced an unsupported sensor into the thermal table.
Resolution
Update the iDRAC Firmware version to 7.20.60.50 to resolve the Issue.
Affected Products
iDRAC9 - 7.xx Series, PowerEdge XE9680Article Properties
Article Number: 000337028
Article Type: Solution
Last Modified: 16 Mar 2026
Version: 5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.