PowerScale: Reset InsightIQ 6.0 and 6.0.1 WebUI Administrator Password

Summary: How to reset the InsightIQ (IIQ) UI administrator password if it is lost or locked out. (This only affects WebUI not CLI lockout)

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Instructions

  1. Access the IIQ instance from SSH or console CLI
  2. Run the following commands to reset WebUI administrator password: 
# docker exec -it iiq-postgres psql -U iiqsm
# \c authentication
# DELETE FROM admin.users WHERE username = 'administrator';
# \q
# cd /usr/share/storagemonitoring/scripts
# bash restart.sh iiq-iam
  1. Log in to WebUI with the letter "a" password
  2. Go to Manage Users > choose Administrator User, and reset password or change to a password that fits your requirements
  3. This change affects the administrator login to the WebUI, not the CLI. CLI and WebUI administrator users can have separate passwords. If the CLI password is lost, a redeploy is the only option. See article 291209. Unable to reset a lost Admin password for InsightIQ 5.x

Affected Products

PowerScale InsightIQ

Products

Isilon InsightIQ
Article Properties
Article Number: 000357240
Article Type: How To
Last Modified: 17 Sept 2025
Version:  1
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