PPDM: Back-up van Linux-bestandssysteem mislukt met ABF0001 Fatal Signal 11

Summary: De back-up van het Linux-bestandssysteem is mislukt met fout ABF0001; ddfssv-opdracht is gecrasht met fataal signaal 11. Voldoende vrije ruimte en --nouserinfo heeft niet geholpen. Eerdere problemen werden opgelost door de clientagent te upgraden naar versie 19.18 of nieuwer. ...

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Symptoms

Symptomen worden waargenomen wanneer een back-up van het Linux-bestandssysteem niet wordt voltooid. 

  • Back-uptaak retourneert fout ABF0001 "Backup statistics are not generated due to an internal error."Schermafbeelding van de ABF0001-fout
  • De ddfssv commando crasht met een dodelijk signaal 11.  
    ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.507Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00] ddfssv FATAL <5889>: Fatal signal 11 in pid 25806
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00]  [mul01]  FATAL ERROR: <0001> uapp::handlefatal: Fatal signal 11
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00]  [mul01]  | 0000000000828684
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00]  [mul01]  | 00000000008294da
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00]  [mul01]  | 000000000082a16e
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00]  [mul01]  | 000000000082a2ef
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00]  [mul01]  | 00000000008917b4
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00]  [mul01]  | 00007f174e466630
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00]  [mul01]  | 00000000005ee6e1
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00]  [mul01]  | 00000000007306fd
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00]  [mul01]  | 0000000000732b51
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00]  [mul01]  | 00000000006c2c39
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00]  [mul01]  | 00000000006c302a
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00]  [mul01]  | 0000000000895208
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00]  [mul01]  | 00007f174e45eea5
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00]  [mul01]  | 00007f174d967b0d
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00]  [mul01]  ERROR: <0001> uapp::handlefatal: aborting program pid=25806, sig=11
ddfssv_cent_20251023040215_TRACE_ID_965bd2a7fdb20686_EXEC_ID_91a4456b58b09f00.log: 2025-10-23T04:16:37.508Z [TRACE_ID:965bd2a7fdb20686;JOB_ID:81c0d156dedf1700;EXEC_ID:91a4456b58b09f00] ddfssv FATAL <5890>: handlefatal: Aborting program with code 176, pid=25806, sig=11
  • De client meldt voldoende vrije schijfruimte, wat aangeeft dat het probleem niet wordt veroorzaakt door te weinig storage. 
  • Met de optie --nouserinfo wordt de back-upfout niet opgelost.

Cause

De oorzaak is nog onbekend.

Historische escalaties (PPDMESC-8174, PPDMESC-8927, PPDMESC-11002) zijn opgelost door de client te upgraden naar versie 19.18 of hoger.

Resolution

Aanbeveling:

Upgrade de client naar versie 19.18 of hoger.

Opmerking: Als het probleem zich blijft voordoen na een upgrade naar versie 19.18 of hoger, neemt u contact op met Dell Support met de clientlogboeken voor verdere analyse. 

Affected Products

PowerProtect Data Manager
Article Properties
Article Number: 000385556
Article Type: Solution
Last Modified: 31 Oct 2025
Version:  1
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