PowerStore: CP/Node Restart due to Java Error

Summary: CP/Node Restart due to Java Error

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Symptoms

In some rare cases, CP may have an unexpected software failure resulting in no access via PowerStore Manager or REST for a short period of time.
When this occurs a node restart may occur leading to a temporary performance impact.
 

Resolution

 1. Cause

This is caused by a known issue in Java issue which causes CP to restart. 
 

2. Solution

The system auto recovers with either a CP restart or a node restart. If the issue persists, contact technical support.

Affected Products

PowerStore
Article Properties
Article Number: 000126743
Article Type: Solution
Last Modified: 21 Feb 2021
Version:  3
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