NetWorker: v9.0 Unable to clone VMware Jobs to CloudBoost Device

Summary: Cloning VMware vProxy savesets to CloudBoost fails. Bad saveset IDs, no work items, error: pool with unsupported nodes; cause: node version 9.1.

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Symptoms

 

Cloning VMware backups (vProxy backup) save sets to a CloudBoost device fails.

mm/dd/yyyy hh:mm:ss meridiem Following savesets will be skipped please make sure saveset id is valid and target pool is valid
<SSID>
mm/dd/yyyy hh:mm:ss meridiem failed to get mmd reservation with err: There are no savesets to clone, mmd reservation is skipped. .
mm/dd/yyyy hh:mm:ss meridiem Unable to update '<SSID(53>/' status. Error: Work item <SSID(53)>/ not found in running list.
mm/dd/yyyy hh:mm:ss meridiem Unable to set work item status for all failed save sets
mm/dd/yyyy hh:mm:ss meridiem No valid input savesets - check CLONE SKIPPED SAVESETS!
mm/dd/yyyy hh:mm:ss meridiem No valid backend job
mm/dd/yyyy hh:mm:ss meridiem   [ORIGINAL REQUESTED SAVESETS]
mm/dd/yyyy hh:mm:ss meridiem <SSID(53)>/;
mm/dd/yyyy hh:mm:ss meridiem   [CLONE SKIPPED SAVESETS]
mm/dd/yyyy hh:mm:ss meridiem <SSID>, <SSID>/<CLONE_ID>;
mm/dd/yyyy hh:mm:ss meridiem Action clone 'clone' with job id <JOB_ID_number> is exiting with status 'failed', exit code 1
mm/dd/yyyy hh:mm:ss meridiem NSRCLONE failed for one or more savesets.

Review of the daemon log at the time <mm/dd/yyyy hh:mm:ss meridiem> of the failure finds the message:

71193 mm/dd/yyyy hh:mm:ss meridiem  0 0 0 708478784 29038 0 <NetWorker_Server_name> nsrd NSR info Protection Policy Notice: Starting action '<Action_name>' for workflow '<Policy_name>/<Workflow_name>'
165718 mm/dd/yyyy hh:mm:ss meridiem  5 5 0 109037312 29038 0 <NetWorker_Server_name> nsrd NSR critical Unable to clone save set with ID '<SSID>': The '<Pool_name>' pool includes incompatible storage nodes: Ensure that you upgrade the following storage nodes to version 9.1 or later: <CloudBoost_Storage_Node_name>.
71193 mm/dd/yyyy hh:mm:ss meridiem  0 0 0 708478784 29038 0 <NetWorker_Server_name> nsrd NSR info Error Alert: Clone operation failed with error: 'NSRCLONE failed for one or more savesets. '.
38758 mm/dd/yyyy hh:mm:ss meridiem  0 0 0 708478784 29038 0 <NetWorker_Server_name> nsrd NSR info policy notice: action clone failed
38758 mm/dd/yyyy hh:mm:ss meridiem  0 0 0 708478784 29038 0 <NetWorker_Server_name> nsrd NSR info policy notice: workflow <Workflow_name> failed
89017 mm/dd/yyyy hh:mm:ss meridiem  1 5 0 708478784 29038 0 <NetWorker_Server_name> nsrd NSR notice Scheduled resource list: NSR Protection Policy <Policy_name> exited with return code 1.
 



 

Cause

Request For Enhancement. Known issue: NW-I-404: NetWorker: Cloning vProxy save sets to a CloudBoost Appliance.

Resolution

Product Management is investigating this request for enhancement. The request is still in progress. Contact the Customer Support Center for assistance and quote this article number.

WORK AROUND: With a NetWorker 9.0.1 or later data zone, configure an external storage node, see the "NetWorker 9.1 CloudBoost 2.1 Integration Guide" the section "NetWorker 9.1: Configuring a device by using an external storage node for CloudBoost".

Affected Products

Cloud Backup & Protection, NetWorker
Article Properties
Article Number: 000065416
Article Type: Solution
Last Modified: 04 Dec 2025
Version:  5
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