ViPR SRM/Watch4Net: Centera Data Collection not working

Summary: ViPR SRM/Watch4Net: Centera Data Collection not working

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Symptoms



ViPR SRM/Watch4Net: Centera Data Collection not working

Can see the centera collecting 0-0.log:
SEVERE     -- [2017-04-10 00:44:44 AST] -- DataListener$ValueFormatter::createValues(): No value found for key write_perc_trans, context CENTERA0 and properties {password={x}, collectionHost=x, clipath=conf/scripts/lib/Linux, collectionInstance=emc-centera, host=x.x.x.x, connection=local, cap_polling=45, perf_polling=10, username=x}
INFO     -- [2017-04-10 00:44:44 AST] -- Collecting$CollectingJobHook::completingJob(): Completed collecting configuration CENTERA-UTILIZATION for context CENTERA0 in 1631 msec
INFO     -- [2017-04-10 00:54:43 AST] -- Collecting$CollectingJobHook::preparingJob(): Launching collecting configuration CENTERA-UTILIZATION for context CENTERA0
WARNING     -- [2017-04-10 00:54:45 AST] -- PatternExtraction::extract(): Couldn't extract pattern (?s).+?Read statistics.+?Total read.+?([-\d.,]+) (\S+).+?Average throughput.+?([-\d.,]+) ([\S ]+?)[\n\r].+?Total transactions.+?([-\d.,]+).+?Average transactions.+?([-\d.,]+) ([\S ]+?)[\r\n].+?(?:.*?Average size\s+:\s+([-\d.,]+) ([\S ]+?)[\n\r])?.+?Maximum lookup time\s+: ([-\d.,]+) ([\S ]+?)[\r\n].+?Total written.+?([-\d.,]+) ([\S ]+?)[\n\r].+?Average written.*?([-\d.,]+) ([\S ]+?)[\n\r].+?Total transactions.+?([-\d.,]+).+?Average transactions.+?([-\d.,]+) ([\S ]+?)[\n\r].+?(?:.*?Average size\s+:\s+([-\d.,]+) ([\S ]+?)[\n\r])?.+?Read percentage \(bytes\).+?([-\d.,]+)[\n\r].+?Write percentage \(bytes\).+?([-\d.,]+)[\n\r].+?Read percentage \(transactions\).+?([-\d.,]+)[\n\r].+?Write percentage \(transactions\).+?([-\d.,]+).* for entry '
Centera interactive shell (Implementation CLI 4.3.2306, 2013-08-09)

Connected to RemoteManager at x.x.x.x. using FRMP version 3682 2

Command failed: Command not authorized
Type "help" for available commands.

Config# temporarily
Incorrect or ambiguous command

Cause

SRM user used to discover centera did not have monitor role enabled.

Resolution


Preparing Centera arrays for discovery and data collection
Procedure
1. Identify the ViPR SRM Collector host which supports EMC Centera Viewer CLI
software.
2. Identify the username (with monitor role enabled) and password.
3. Record this information. You need it to install the SolutionPack

Affected Products

SRM

Products

SRM
Article Properties
Article Number: 000065205
Article Type: Solution
Last Modified: 12 Sept 2025
Version:  4
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