原則代理記錄顯示「擷取閘道管理員密碼時發生資料存取錯誤」
Summary: 有時,在升級 Dell Security Management Server 後,Policy Proxy 佇列和 Message Broker 佇列會損毀。這會導致 Dell Encryption 端點無法更新原則。
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Symptoms
受影響的產品:
- Dell Security Management Server
記錄中的錯誤顯示為:
policyproxy.log 494 01-30-2019 08:10:01 [E] STOMP ERROR: Data access error while retrieving gatekeeper secret [java.lang.SecurityException: Data access error while retrieving gatekeeper secret
Cause
不適用
Resolution
若要修正此錯誤,請按照文章中的步驟重新建置佇列:如何為 Dell Data Security Server 重新建置原則代理和訊息代理程式
Affected Products
Dell EncryptionArticle Properties
Article Number: 000129438
Article Type: Solution
Last Modified: 18 Jun 2026
Version: 12
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