PowerStore: Message received "Disk Health Internal Error - please contact support" due to houseMD show_drive_basic command timeout
Summary: Disk Health issue is reported in Unisphere under Monitoring > Systems Check.
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This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Below error is seen in Unisphere under Monitoring > System Checks:
Cause
System health check failed because houseMD show_drive_basic command timed out after 15 s.
Resolution
Run the following command on the system to verify:
This is a known issue and resolved in PowerStoreOS v2.1.0.0 and up.
svc_health_check run
This is a known issue and resolved in PowerStoreOS v2.1.0.0 and up.
Affected Products
PowerStoreArticle Properties
Article Number: 000193370
Article Type: Solution
Last Modified: 15 Nov 2022
Version: 2
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