SRA/SRM: Reprotect failing with error: "Failed to sync data on replica devices. A storage operation requested on unknown storage device '<Dev_ID>'."

Summary: SRDF Adapter for VMware Site Recovery Manager (SRA/SRM) 10.x: Reprotect failing with error: "Failed to sync data on replica devices. A storage operation requested on unknown storage device ''." ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Failover is successful without any issues.

 

Reprotect fails with the error: "Failed to sync data on replica devices. A storage operation requested on unknown storage device '<Dev_ID>'."

 

Also, the following warning is observed under 'discover devices' tab followed by a reprotect failure. 

Error Screenshot

 

This warning is not observed before the reprotect operation.

Cause

The devices were not part of any Device groups/Composite (consistency) groups.

Resolution

The best practice is to use device group/composite group to maintain consistency and to ensure smooth running of SRM/SRA operations.

Post adding R1 and R2 devices to device groups, reprotect was successful. 

Affected Products

SRDF Adapter for VMware Site Recovery Manager
Article Properties
Article Number: 000328741
Article Type: Solution
Last Modified: 06 Jun 2025
Version:  1
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