iDRAC: iSM 5.1.0.0 Metric Injection Feature Fails With iDRAC9 7.00.00.00 or higher

Summary: iDRAC service module (iSM) Metric Injection feature fails with iSM 5.1.0.0 and iDRAC9 firmware version 7.00.00.00 or higher.

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Symptoms

The Metric Injection feature in iSM 5.1 does not work and is disabled if iSM 5.1 is installed on a server with iDRAC firmware 7.00.00.00 or higher. 
This is seen on Windows and Linux Operating Systems.
The Metric Injection feature in iSM 5.1 gets disabled even if it was enabled during iSM installation.
Telemetry feature enablement gives incorrect ISM0058 message, patch, get operation is failing in iSM 5.1.0.0.
metric Injection feature

iSM version
 

Cause

iSM 5.1.0.0 code firmware check failing for iDRAC 7.00.00.00 or higher.

Resolution

This issue was fixed in the iSM 5.2.0.0 release. 

Installing the latest iSM when using the iDRAC9 firmware 7.xx.xx.xx fixes the issue.

Workaround:
Downgrade to iDRAC firmware 6.10.xx.xx for iSM 5.1.0.0. 
 

Affected Products

iDRAC Service Module, iDRAC9 - 6.xx Series, iDRAC9 - 7.xx Series
Article Properties
Article Number: 000214763
Article Type: Solution
Last Modified: 10 Mar 2025
Version:  3
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