Running Auto Connect Command in Dell Display and Peripheral Manager 2.0.0 for Mac Fails

Summary: This article provides information about auto connect failing in Dell Display & Peripheral Manager 2.0.0 for Mac (DDPM) when running as standard user.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Affected Products:

  • Dell Display & Peripheral Manager 2.0.0 for Mac

How to reproduce:

Run NetworkKVMAutoConnect as a standard user (su).

  1. Two computers are connected to the monitor
  2. Both computers are connected to same network
  3. Open Terminal, type: 
    su xxxxx
    Note: xxxxx = standard user
  4. Type the command to set auto connect in Network KVM: 
    ./DDPM /NetworkKVMAutoConnect on
    Result: Auto connect is not activated.

Cause

The auto connect command was not run with system administrator privileges.

Resolution

The users should run the auto connect command as a sudo user, and then the command work.

  1. Two computers are connected to the monitor
  2. Both computers are connected to same network
  3. Open Terminal, type: 
    sudo xxxxx
    Note: xxxxx = system administrator username
  4. Type the command to set auto connect in Network KVM: 
    ./DDPM /NetworkKVMAutoConnect on
    Result: Auto connect is activated.

The resolution also applies to the following commands:

./DDPM /NetworkKVMAutoConnect off
./DDPM /NetworkKVMContentTransfer on
./DDPM /NetworkKVMContentTransfer off
./DDPM /NetworkKVM on
./DDPM /NetworkKVM off
./DDPM /NetworkKVM enable
./DDPM /NetworkKVM disable

Affected Products

Dell Display and Peripheral Manager
Article Properties
Article Number: 000287168
Article Type: Solution
Last Modified: 21 Feb 2025
Version:  1
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