NetWorker: Getting XDR error when a specific user accesses NetWorker resources from NetWorker Management Console
Summary: Getting XDR error when a specific user accesses NetWorker resources from NetWorker Management Console (NMC).
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Symptoms
The customer sees an XDR error when a specific user accesses NetWorker resources from NMC.
nsrmmdbd RPC critical Unable to decode XDR stream from client xxxxx
In this log extract, xxxxx is the NMC Server.
Cause
The NMC Server client instance is not created in NetWorker.
Resolution
Follow these steps:
- Create a Client Instance of NMC in NetWorker Server.
- In the NMC UI, right-click the Client Properties of NW Server. In the Remote access field, input the NMC hostname xxxxx.
- In the NMC UI, right-click the Client Properties of NMC. In the Remote access field, input the NW Server hostname.
Affected Products
NetWorker Family, NetWorker Series, NetWorker Management ConsoleArticle Properties
Article Number: 000056622
Article Type: Solution
Last Modified: 11 Dec 2025
Version: 5
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