Dell Repository Manager: How to Configure SMTP settings to gather Repository Logs

Summary: Systems Management How to Video that covers how to configure SMTP settings in DRM and gather Repository Logs.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Instructions

This video goes over how to configure SMTP settings in Dell EMC Repository Manager and how to gather logs and send using the SMTP connection.

Link to the Dell Technologies YouTube channel video:
Configure SMTP settings in DRM and gather Repository Logs


Dell EMC Repository Manager Jobs Basics 

  • Jobs page listed under DRM Dropdown > View section 
  • Every action in DRM creates a Job with a timestamp 
  • For a detailed Troubleshooting information for a specific Job, select Show Log hyperlink 
  • Great for failed download issues, or plug-in export problems 


DRM Logs: 

NOTE: When gathering logs for Dell Support, always pull the logs from the DRM install directory or through the user interface. Save and Email Logs option. 
 

DRM Logs Basics 

  • DRM only uses one log for all its actions called drmservice-0.log 
  • Log does rotate and save previous copies 
  • Log Location Windows: C:\ProgramData\dell\drm\log\drmservice-0.log 
  • Log Location Linux: /var/dell/drm/log/drmservice-0.log 


NOTE: Save and Email Logs Download option is better since it zips the entire log directory and can be downloaded from the user interface. 
Save and Email Logs. 
Convenient option to get all logs from within the user interface. 

Under the DRM Application Drop Down > Help and Support, there is the option to Save and Email logs. 

Offers a Download option to get the entire log directory 

Can configure an email server to mail it as well for ease of transfer. 

Affected Products

C Series, HS Series, Modular Infrastructure, Rack Servers, Tower Servers, XE Servers, XR Servers, Repository Manager, PowerEdge XR2, Poweredge C4140, PowerEdge C6400, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6600, PowerEdge C6615 , PowerEdge C6620, PowerEdge FC640, PowerEdge HS5610, PowerEdge HS5620, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge M7701, PowerEdge M7725, PowerEdge MX5016s, PowerEdge MX7000, PowerEdge MX740C, PowerEdge MX750c, PowerEdge MX760c, PowerEdge MX840C, PowerEdge R230, PowerEdge R240, PowerEdge R250, PowerEdge R260, PowerEdge R330, PowerEdge R340, PowerEdge R350, PowerEdge R360, PowerEdge R430, PowerEdge R440, PowerEdge R450, PowerEdge R470, PowerEdge R530, PowerEdge R530xd, PowerEdge R540, PowerEdge R550, PowerEdge R570, PowerEdge R630, PowerEdge R640, PowerEdge R6415, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R670, PowerEdge R730, PowerEdge R730xd, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R770, PowerEdge R7715, PowerEdge R7725, PowerEdge R830, PowerEdge R840, PowerEdge R860, PowerEdge R930, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T140, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T40, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640, PowerEdge XE2420, PowerEdge XE7100, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE7745, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9640, PowerEdge XE9680, PowerEdge XR11, PowerEdge XR12, PowerEdge XR4000r, PowerEdge XR4000w, PowerEdge XR4000z, PowerEdge XR4510c, PowerEdge XR4520c, PowerEdge XR5610, PowerEdge XR7620, PowerEdge XR8000r, PowerEdge XR8610t, PowerEdge XR8620t, Dell EMC Repository Manager - Current Versions, Dell EMC Repository Manager 3.0, Dell EMC Repository Manager 3.0.1, Dell EMC Repository Manager 3.1, Dell EMC Repository Manager 3.2 ...
Article Properties
Article Number: 000185228
Article Type: How To
Last Modified: 03 Jul 2025
Version:  7
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